Máirín Duffy escribió:
If it's any help at all, it is really really easy to conduct your own
usability tests. You need to have a target for the test first. We did
this recently at FUDcon for the Fedora website. I'll walk you through
exactly how we did this quickly so you can see how to do it yourself:
1) First the Fedora websites team discussed what were the most
important tasks we wanted users to be able to accomplish on our
website:
https://www.redhat.com/archives/fedora-websites-list/2008-May/msg00094.html
2) Then we came up with a testing plan:
https://www.redhat.com/archives/fedora-websites-list/2008-May/msg00320.html
3) Then we conducted a test! It did not take very long. Here's our
report:
https://www.redhat.com/archives/fedora-websites-list/2008-June/msg00231.html
Do note that usability testing doesn't fix problems. It identifies
them. It does not identify solutions. However it's really valuable to
see for yourself first hand how others experience what you're working on.
I wonder if it would be cool to have a "usability test a friend" day,
where some project or focus within Fedora gets together to write up a
pre-defined set of tasks to test, and then we publicize the usability
test a friend day. Then everyone involved in Fedora can find just one
person within their circle of friends and run them through those
tests, and contribute their usability report back. It might be cool to
give some kind of recognition to the person who tests the most people
and/or writes up the best reports :)
Even if only 10 folks were willing to go grab one friend and watch
them try out some of the features of Fedora or our website, and then
report back to us the experiences they had, we would have a really
valuable body of data from which to understand what basic problems we
need to solve to make Fedora better. It really should only each person
take 20-30 minutes of their time per user they test.
~m
Marin, you just gave a great idea... I'll have to think it through more
thoroughly and even test it before I'd dare suggesting it fully. I'll do
some tests, but first I have to find some volunteers (I have a few
prospects). When I have something I hope to present it to you all...
Until then, there's a lot of thinking I have to do.
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