[Fedora-marketing-list] Re: Fwd: [Famsco-list] video driver

[Nicola Losito <n.losito@xxxxxxxx>]

Il giorno 19/set/06, alle ore 14:17, Alex Maier ha scritto:

Tejas,

We need to make sure to be friendly and open towards other people's

requests, even if their questions are addressed somewhere else, like

in a forum or in an FAQ.

[CUT]

The info@xxxx requests usually come from first-time users and people

interested in trying Fedora -- and it is very important we treat them

with respect and try to help, so they stick with Fedora :)

But this IMHO doesn't conflict with Tejas idea:

On 9/19/06, Tejas Dinkar <tejasdinkar@xxxxxxxxx> wrote:

Don't encourage people to send mails like that to FAMSCo/Ambassadors.

Point them to fedoraforum.org

But maybe if we want to have such a "quick help" task force it will be better to create an appropriate list, with the reply-to setted to the mail author's and not back into the list. Also we could collaborate more on the FedoraFAQ or with this project: http://ubuntuguide.org/wiki/Fedora_fc5

ciao !

-- 

Nicola  .:kOoLiNuS:.  Losito

http://www.koolinus.net

http://koolinus.wordpress.com

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