On Wed, 02 Aug 2006 03:10:52 +0200, Christoph Wickert wrote: > Recently a package of mine failed to build and the buildsys told me to > "contact the build system administrator" which I did via Fedora Ticket > System/OTRS. > > Later the issues were resolved and I was able to build my package again. > Nevertheless I have not been emailed or contacted and there is > absolutely no information in my ticket. It's "successfully closed", but > that's all. To me a trouble ticket system, that doesn't inform users > and that doesn't hold any information, is just useless. Same here. I'd like to add that I did not even receive any notification when the ticket was closed. Ticket #2006073010000017 The only mail I got is when I submitted it: | A new ticket has been created in response to your request. | | A member of the team will be in touch with you as soon as possible. | | Thank you for contacting the Fedora Project. -- fedora-extras-list mailing list fedora-extras-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-extras-list
