>>>>> "MS" == Michael Schwendt <bugs.michael@xxxxxxx> writes: MS> So, would anyone please give a short introduction on when the OTRS MS> ticketing system ought to be used instead of bugzilla? This isn't really FESCo's bailiwick; I don't recall the infrastructure folks telling us any more more than they've told anyone else. Until they get fully documented, why not let common sense dictate? Report problems with systems (hung machines in buildsys, certificate errors, unreachable machines, etc.) in the ticketing system and leave bugzilla to reporting issues with packaged software and tracking reviews and such. - J< -- fedora-extras-list mailing list fedora-extras-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-extras-list
