Re: tix for docs tasks (was BTW Guys)

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On Sat, 2007-06-16 at 12:03 -0700, Karsten Wade wrote:
> On Wed, 2007-06-13 at 08:39 -0400, Paul W. Frields wrote:
> 
> > 2.  The right answer to flying requests is "If it's not in Bugzilla, it
> > doesn't exist."  Something the development guys insist on that is very
> > sane.  Note this doesn't have to mean "File the bug or I'll ignore you";
> > it could mean "If you don't/can't file the bug, I will get it in there
> > for you to tracak the work."  At least, it should when you're the
> > kindler, gentler subproject. :-)
> 
> But bugzillaedoraMain is universally understood to be neither kinder nor
> gentler. :)

True, but I believe wwoods and lmacken are working on making it quite a
bit more so.  I'd rather not short-circuit that with YABugTool.

> I'm not sure what the bottom line is here ... is it better to have one
> tool, albeit one with a high barrier to entry?  Or should we accept an
> easier to use tool, therefore attracting more usage, but increasing our
> workload across the two tools?

An easier tool might be as simple as a pretty PyGTK helper that picks
all the right things up until the point of a document, a summary, and a
description.  What would you say to that?

> If I had to file a bug for every error I found, I'd go nuts.  I'd much
> rather fill out a quick ticket or, better yet, email docs-bugs@xxxx and
> have a ticket automagically created.
> 
> I don't care if it uses BZ or OTRS on the backend. :)

The automagic email thing sounds good, but might represent a good bit of
programming work for someone.  I suppose it could send a generic bug
that any FDP contributor (or Fedora bugwatcher for that matter) could
edit and fix as needed.  In any case, there's enough low hanging fruit
here that I don't think doubling up our bug trackers is worth while.

-- 
Paul W. Frields, RHCE                          http://paul.frields.org/
  gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233  5906 ACDB C937 BD11 3717
      Fedora Project:  http://fedoraproject.org/wiki/PaulWFrields
  irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug

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