On Wed, 2007-06-13 at 08:39 -0400, Paul W. Frields wrote: > 2. The right answer to flying requests is "If it's not in Bugzilla, it > doesn't exist." Something the development guys insist on that is very > sane. Note this doesn't have to mean "File the bug or I'll ignore you"; > it could mean "If you don't/can't file the bug, I will get it in there > for you to tracak the work." At least, it should when you're the > kindler, gentler subproject. :-) But bugzilla is universally understood to be neither kinder nor gentler. :) I'm not sure what the bottom line is here ... is it better to have one tool, albeit one with a high barrier to entry? Or should we accept an easier to use tool, therefore attracting more usage, but increasing our workload across the two tools? If I had to file a bug for every error I found, I'd go nuts. I'd much rather fill out a quick ticket or, better yet, email docs-bugs@xxxx and have a ticket automagically created. I don't care if it uses BZ or OTRS on the backend. :) - Karsten -- Karsten Wade, 108 Editor ^ Fedora Documentation Project Sr. Developer Relations Mgr. | fedoraproject.org/wiki/DocsProject quaid.108.redhat.com | gpg key: AD0E0C41 ////////////////////////////////// \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
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