Re: Login issues to lists.* and src.*? Any outages?

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On Thu, Feb 22, 2024 at 04:26:26PM -0800, Kevin Fenzi wrote:
> On Thu, Feb 22, 2024 at 04:46:23PM -0500, Christopher wrote:
> > On Thu, Feb 22, 2024 at 4:01 PM Gary Buhrmaster
> > <gary.buhrmaster@xxxxxxxxx> wrote:
> > >
> > > On Thu, Feb 22, 2024 at 8:20 PM Christopher <ctubbsii@xxxxxxxxxxxxxxxxx> wrote:
> > > >
> > > > Are there any known issues right now for logging in to lists.fedoraproject.org or src.fedoraproject.org?
> > > > Do we have a page for known outages?
> > >
> > > https://status.fedoraproject.org/
> > >
> > > It currently reports all systems operational
> > >
> > 
> > Yeah, I found that after asking. It also says it's updated manually,
> > so I'm not sure how reliable it is.
> 
> Well, I am not sure how to answer that... if we know about some issue
> that affects a lot of people we try and update it. If we don't know
> about an issue, we can't know to update it and if the issue is something
> that doesn't seem to affect a lot of people or is something we can
> quickly fix, we often don't update it.

So I sometimes have issues logging in.  For example it happened about
5 minutes ago, but the error isn't very interesting:

  Original URL: https://id.fedoraproject.org/login/gssapi/negotiate?ipsilon_transaction_id=8d11a868-b8f5-4e65-b48b-a53f592d2cfb
  Redirected URL: https://id.fedoraproject.org/login/pam

  Gateway Timeout

  The gateway did not receive a timely response from the upstream
  server or application.

Is it useful to report these?  Sometimes just retrying works, as
in fact happened when I retried it this time.

Rich.

> > > > I can log in to accounts.fedoraproject.org, so I know my password and 2FA token still works, but not to src.f.o or lists.f.o.
> > > > I tried to disable my 2FA in there, to see if that had an effect, but it wouldn't let me (I thought it was optional?)
> 
> What happens when you try and login?
> Hangs? an error? a timeout? 
> 
> We have had one of our identity provider vm's from time to time stop
> responding to requests (although it responds to liveness checks). 
> This might be a case of that if you see it timeout.
> I just checked and they are both up and working now... are you still
> seeing this?
> 
> > > Enrolling in 2FA is a one-way action
> > > (like Hotel California, you can never leave).
> 
> You can actually, but you have to mail admin@xxxxxxxxxxxxxxxxx, use some
> method to prove you are you and then your token can be removed. 
> 
> kevin



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