RE: A Problem Regarding GNOME Software Maintenance

["M.Hanny Sabbagh" <mhsabbagh@xxxxxxxxxxx>]

Well I have no problem with that at all, but at least you could just leave a comment about that it's on low propriety right now or maybe you are busy with something else, or that I should debug it myself instead of maybe waiting it to get fixed, that's what it's all about.

Thanks.

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Date: Mon, 9 May 2016 18:06:09 +0100
Subject: Re: A Problem Regarding GNOME Software Maintenance
From: hughsient@xxxxxxxxx
To: devel@xxxxxxxxxxxxxxxxxxxxxxx

Plus, I've been on annual PTO for the last 10 days. Its fair to say I basically ignore MATE bugs (typically the bugs were fixed upstream in the last two years, or the obsolete framework parts contribute to the misbehavior...) so unless there's a stacktrace that looks interesting or a lot of dupes it's going to be at the bottom of my to-do. If I can't reproduce the crash it's up to the reporter to debug things. Sorry if that sounds harsh.

Richard

On 9 May 2016 2:14 p.m., "Miroslav Suchý" <msuchy@xxxxxxxxxx> wrote:

Dne 9.5.2016 v 14:43 M.Hanny Sabbagh napsal(a):
> So what can I do furthermore about this?
> Thanks.

Although it can be painful for you, there is pretty high chance that it is not priority for developer. Especially if it
cannot be reproduced on his own hardware.

Being pushy to maintainer is very often contra-productive.

You still have lots of options:
1) Stop using Gnome Software (There is Apper, DNF...).
2) Try to reproduce it on other hardware. Ideally in VM, which you can pack and send to developer.
3) Provide the patch.
4) Pay somebody to find reproducer and/or fix it.

I use a lot of SW which has lots of bugs and yes, some of them were reason why I started using some other alternatives.

--
Miroslav Suchy, RHCA
Red Hat, Senior Software Engineer, #brno, #devexp, #fedora-buildsys
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