Re: abrt server report: 20130321

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On 03/21/2013 09:50 PM, Adam Jackson wrote:
On Thu, 2013-03-21 at 19:16 +0100, Miloslav Trmač wrote:
On Thu, Mar 21, 2013 at 7:09 PM, Jiri Moskovcak <jmoskovc@xxxxxxxxxx> wrote:
How are problem reports like this updated?  How do I say "I built a Mesa
that I think fixes this problem, please change its state to MODIFIED"?

- the state is synced with associated bugzilla tickets periodically
- if the problem doesn't have bugzilla ticket it's not possible to change
it's state, would like such option?

I wouldn't worry about it too much as such.  Developers typically
track their bugs in bugzilla (and you've said that all reports
eventually get into bugzilla), encouraging everyone to have one more
system to track issues is just added overhead.

That only works if abrt manages to figure out that a given problem
matches a given bugzilla.

And, uh, as a developer, I already deal with at least two bugzillas
daily.  And I _like_ that abrt tracks reports outside of bugzilla.  I'm
entirely comfortable with issuing updates with comments like "fixes
crash report NNN, fixes bug MMM".

But if I can't ever close old problem reports, then I can't use the
crash reporting system to tell me what my current hottest problems are.
So no, I really don't care about one more system to track issues,
particularly not one that I can already log in to with existing Fedora
credentials (OpenID even!).

- ajax

- I agree, there is no reason to not provide an option to manually close the reports if abrt fails to match it with bugzilla or bodhi update

- that's actually on our todo for some time - allow developer to close the problem with some comment (a solution?) which then can be shown in abrt client when someone hits the same problem


--Jirka




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