On Fri, 2011-11-04 at 10:17 -0800, Jef Spaleta wrote:
> On Fri, Nov 4, 2011 at 9:35 AM, Matthew Garrett <mjg59@xxxxxxxxxxxxx> wrote:
> > Shipping bug-free software is the job of maintainers. It's reasonable to
> > ask a reporter to take an issue upstream if you feel that that'll result
> > in the bug being fixed faster, but there's no reason to mandate that and
> > it certainly doesn't match the common use of bugzilla.
>
> My personal policy.
>
> 1) If I can reproduce it, and I agree that its a bug, I'll try to
> drive it forward and tell the reporter to poke me in the eye on some
> reminder timescale..because you know..life happens..and reminders are
> good.
>
> 2) if either of those two pre-conditions aren't satisfied, I encourage
> them to file it upstream and hand be back a reference so I can track
> it and respond if there's additional information needed that the
> impacted user doesn't know how to provide. But at the end of the day,
> I feel its most important to have upstream talking directly with the
> person who can reproduce the problem. If I can't, I'm just a lossy
> communication medium.
That's exactly the same policy I apply as well.
--
Tomas Mraz
No matter how far down the wrong road you've gone, turn back.
Turkish proverb
--
devel mailing list
devel@xxxxxxxxxxxxxxxxxxxxxxx
https://admin.fedoraproject.org/mailman/listinfo/devel
