Re: abrt thoughts pre-rfe q?

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On Sun, 2010-08-08 at 19:47 +0100, Frank Murphy wrote:
> On 08/08/10 19:28, Matt McCutchen wrote:
> 
> >> By that I mean the maintainer\Co-Maintainer\Good Citizen
> >> retelling the same fix\workaround posted earlier in the bug.
> >> To either enable\updates-testing or do xyz.
> >> Because the bug report hasn't been read by the "added to" person.
> >
> > As I said, I have never seen that happen.  Do you have an example?
> >
> 
> I do it constantly, on such, as the older version after
> workarounds would perhaps suggest,
> newer versions are not being attempted.
> https://bugzilla.redhat.com/show_bug.cgi?id=559484

My advice: stop doing that.  Remember that abrt adds the comment before
giving the user the link to the bug, so there is no way a user would
know to try the workaround until after their comment is added.  That
would be addressed by your proposed change to abrt.  But given the
current abrt design, when you see a "how to reproduce" comment appear,
the user may well go on to read the thread as their next step.  If they
don't, I would argue that it's their problem.  (Bug threads can get
long, and the useful comments hard to find, but that's a separate
issue.)  Hence, I do not believe there is a point in reposting the
workaround.

-- 
Matt

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