On Wed, May 5, 2010 at 00:36, Kevin Kofler <kevin.kofler@xxxxxxxxx> wrote: > Orcan Ogetbil wrote: >> Hmm, this is what I did this a couple times, i.e. I forward the >> backtrace to upstream without including any other information, since >> the user does not provide any. >> >> What I receive from upstream is that they need more info. Then I go >> back to the user asking once more to get information to reproduce the >> bug. The user does not respond again. >> >> What do I do? > > You close the bug as INSUFFICIENT_DATA. It's all you can do. Or you can let it open, watch the CC list get bigger as ABRT detects duplicate crashes and hope that one of the new affected users will be able to provide a way to reproduce the crash. ---------- Mathieu Bridon -- devel mailing list devel@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/devel