Hello, Everyone :) If this is off topic, I do apologize, but I assure you that I have tried everything imagineable to figure out this problem, with no success so far. I figure with all the brilliant minds on this list, that someone may have some wisdom for me :) The problem is this: Sometimes when I attempt to connect to the Internet, the KPPP login screen will give me a message about there being "NO DIAL TONE" (Kppp's emphasis, not mine) I'll go downstairs, get our cordless phone, and guess what? There most definitely IS a dial tone. So, I go back upstairs with the phone, which leads me to believe we have a dial tone, and attempt to connect to the Internet. Guess what? "NO DIAL TONE" I figured out, apparently in a moment of inspiration, that if I attempt to connect to the Internet with the phone turned on (the talk button pushed to "on", just like I was going to call someone) that I can connect to the Internet every time! If I go through all that, turn the phone on and connect to the Internet, and then shut the phone off, I still remain connected to the Internet. I must add at this point that even though it will connect with the phone turned on, it connects at a pretty slow speed (example: 26400 as opposed to our norman 45333+) I have also discovered that if I unplug the phone completely from the jack that it's plugged into in the kitchen, that I cannot connect to the Internet. One of the frustrating things about this is that the problem is intermittent. For example, I just had a guy from the phone company come out and he replaced our network interface box on the side of the house (it had been hit by lightning) Well, I couldn't get this problem to occur, for the purpose of showing it to him. I also assumed that because our interface box had been fried that that could have been the cause of what I described above. I just discovered that this is not the case :( I am sitting here typing this with our cordless phone on, connected at a speed of only 26400, with a new network interface box on the outside of our house, and a brand new U.S. Robotics 56k v92 Internal PCI Fax/Voice modem in our computer, and the problem persists. If anyone has ever run up against a problem like this, I would love to have your wisdom on this. If you feel this is off topic, I would prefer that you would contact me off list, unless you feel your response could help someone else. To summarize, here are the things I've done to try to fix this: 1. New modem, as described above. 2. Had the phone company come out, and they replaced the network interface box outside. I will have my dad look at the inside wiring again, but I think that he already did that. In closing, I know that this might seem really weird, having to have a phone turned on to be able to connect to the Internet, but I am NOT making this up! Anyway, thanks in advance for any wisdom you may be able to give me on this :) Steven P. Ulrick