On Thu, Jun 04, 2009 at 11:26:12PM +0200, Kevin Kofler wrote: > Reindl Harald wrote: > > If you want that the enduser report bugs upstream you get no repsonse > > in many cases because the user will say "WTF i wanted to help and you > > want to say me exactly how i have to help" and after this happens > > trhee times he is frustrated and will never ever report bugs > > Your misunderstanding is there: it's US maintainers that are helping YOU > reporters by fixing your bugs. If you think you don't need our help because > you don't care about the bug anyway, we can just close it as > INSUFFICIENT_DATA and stop there. Careful with that "we". I'd rather have a large list of open but low priority and difficult to reproduce bugs than have users who never bother reporting bugs in the first place - I may never get round to fixing them myself, but having that bug open makes it easier for other people who hit the same issue to determine that it is a bug and perhaps save themselves some time. And if it ever does get fixed, then that's even better. Flagging it closed means that's less likely to happen, and the quality of the software that we ship (and, as a result, the perceived usefulness of Fedora) is lower as a result. -- Matthew Garrett | mjg59@xxxxxxxxxxxxx -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list
