Jud Craft wrote:
> Support != upstream. It's a symptom of the fact that the open source
> community is where people who create goods often don't do top-down
> support of those goods to end-users, the final recipient.
>
> Here's the problem: You all agree that end-users should seek out
> support. The reason why "they should go to upstream" is split isn't
> because Seeking Support = Bad. Seeking Support = Good. You're split
> because Having Outsiders Navigate Two/Three Layers of Community
> Indirection = Bad.
Fixing bugs is a service we do to end users. If they don't want to use the
service the way we provide it, that's fine with me, we can just close their
stuff as INSUFFICIENT_DATA and move on.
Kevin Kofler
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