On Jueves 04 Junio 2009 11:01:56 Tim Waugh escribió: > My own opinion is that the package maintainer is responsible for > reporting bugs upstream when they are able to reproduce them. > > One reason for my belief is that I've seen the situation from the other > side: as an upstream maintainer for a package, getting bug reports > directly from users of a packaged version in another operating system. > > It can be a frustrating experience because the person reporting the bug > can never be quite sure which version they are using (due to additional > patches used in packaging), and generally are not able to try out > suggested patches or pull from a source code repository. As I said - I don't want to left user in upstream jungle :-) It's more like moving bug closer to developer - user which report it is in contact with developer (that real upstream developer) and we can provide for upstream more details from Fedora side + prepare package for user to test it etc. Simple - collaboration - open source :-) Aim is fix the bug - then user is happy, we are happy and upstream is happy! > My point is that it isn't only the people reporting bugs that get > frustrated by "go report it upstream", it is also the larger free > software community. > > Another reason for maintainers to give bug reports due diligence is that > it is hard to report bugs. Package maintainers may not always > appreciate this, since they do it all the time, but look at bugzilla as > though you've never seen it before (or just remember back to when you > first saw it) -- it is hard to fill out a huge form, and if the problem > is not severe enough to warrant your time on it (or you aren't even sure > if it's a bug) you may just not bother. But this is another problem - BZ is really big monster (every time I'm reporting bug I'm scared :D). I have small PyGtk RHBZ reporter, maybe I'll release it some day (there are hardcoded passwords etc...). > Bug reporters are absolutely essential to healthy free software and > should be treated with respect. They are our eyes. > > Roll on ABRT. And new Dr. Konqui with nice guide to report crash - directly upstream. I talked with ABRT developers about closer collaboration, we'll see. Jaroslav > > Tim. > */ -- Jaroslav Řezník <jreznik@xxxxxxxxxx> Associate Software Engineer - Base Operating Systems Brno Office: +420 532 294 275 Mobile: +420 731 455 332 Red Hat, Inc. http://cz.redhat.com/ -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list
