Re: cephforum.com

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I was wondering if something like this:


might be a bit more useful than setting up a brand new forum.

There is a lot of help available between the mailing list and both of the irc rooms, however there are common questions that definitely seem to come up over and over again (on both the ML and irc), something like this could help eliminate a bit of the unnecessary traffic as well as help new users get answers to some of their most basic questions right away.

Just a thought.

Shain

Shain Miley | Manager of Systems and Infrastructure, Digital Media | smiley@xxxxxxx | 202.513.3649

From: ceph-users-bounces@xxxxxxxxxxxxxx [ceph-users-bounces@xxxxxxxxxxxxxx] on behalf of Darren Birkett [darren.birkett@xxxxxxxxx]
Sent: Friday, October 11, 2013 3:39 AM
To: Joao Eduardo Luis
Cc: ceph-users@xxxxxxxxxxxxxx
Subject: Re: cephforum.com

Hi,

I'd have to say in general I agree with the other responders.  Not really for reasons of preferring a ML over a forum necessarily, but just because the ML already exists.  One of the biggest challenges for anyone new coming in to an open source project such as ceph is availability of information and documentation.  Having this information in as few places as possible, rather than sprawling over a lot of different formats and locations, makes it easier to find what you need and to know where to go when you want to ask a question.

- Darren


On 11 October 2013 00:16, Joao Eduardo Luis <joao.luis@xxxxxxxxxxx> wrote:
On 10/10/2013 09:55 PM, Wido den Hollander wrote:
On 10/10/2013 10:49 PM, james@xxxxxxxxxxxx wrote:
Hello!

Anyone else think a web forum for ceph could work?  I'm thinking simple
vbulletin or phpBB site.

To me it seems this would increase accessibility to the great info
(&minds) on here... but obviously it would need those great minds to
work :)


Well, I'm not sure. Forums are nice, but for technical discussions they
most of the time don't work that well.

The problem imho usually is that they distract a lot from the technical
discussion with all the footers, banners, smilies, etc, etc.

Another thing is that most people in the community already have a hard
time keeping up the the dev and users mailinglist, so adding another
channel of information would make it even harder to keep up.

Following up on that you get the problem that you suddenly have multiple
channels:
- mailinglists
- irc
- forum

So information becomes decentralized and harder to find for people.

I'd personally prefer to stick to the mailinglist and IRC.

I'm with Wido.

For a user-facing experience, where you ask a question about something ailing you and get an answer, stackoverflow (or the likes) work pretty well as it is, with the added benefit that the right answers get upvoted.  I however am not sure if it would work that well for Ceph, where answers may not be that straightforward.

For technical discussions, I believe the lists tend to be the best format to address them.  Besides, as someone who already follows both ceph-users and ceph-devel, both irc channels, and the tracker, I feel that following an additional forum as well would impose an extra overhead to how we interact.  And we should keep in mind that most questions that would end up being asked in the forums would have already been answered on the mailing lists (which are archived btw), or would end up duplicating things that are under current discussion.


  -Joao

--
Joao Eduardo Luis
Software Engineer | http://inktank.com | http://ceph.com

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