Hi! As the Ceph community grows, it's important that help is available to new users. Up to this point, Inktank engineers have been monitoring the channel and mailing list as time permits. That made sense when there wasn't much foot traffic, but we have a lot now! We'd like to introduce something a bit more predictable. Inktank is establishing "office hours" for IRC and the ceph-users mailing list. During these hours, an Inktank engineer will be focused on answering questions and providing guidance to community users of Ceph. Our first office hours will take place tomorrow. Inktank office hours are posted on the new Getting Help page: http://ceph.com/resources/getting-help Naturally, folks from Inktank will still be around outside of those hours, although they may not be dedicated to the task of helping others. It's important to keep in mind that this isn't tech support and it doesn't come with any of the guarantees you would expect from a professional support contract. You may have noticed that the Getting Help page has our Inktank logo on it. I would like to do the same for any organization or individual who is interested in establishing office hours of their own. There are plenty of hours left - drop a line to community@xxxxxxxx if you're interested! Cheers, Ross -- Ross Turk Community, Inktank @rossturk @inktank @ceph _______________________________________________ ceph-users mailing list ceph-users@xxxxxxxxxxxxxx http://lists.ceph.com/listinfo.cgi/ceph-users-ceph.com
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