On Tue, Oct 20, 2009 at 08:29:59AM +1030, Ian Blackwell wrote: > My experience has been good and I have no negative feelings about their > support offering. We had a critical issue once on a production server > with 250 users, and that they solved for us very quickly. Other lower > priority issues have been resolved in appropriate time frames. I am curious, for those who have used RH support, what sorts of issues they have (or have not) resolved. Are these relatively simple issues, or do you (and they) end up digging into the guts of the kernel? --keith -- kkeller@xxxxxxxxxxxxx
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