At Sun, 29 Mar 2009 12:15:16 +0530 CentOS mailing list <centos@xxxxxxxxxx> wrote:
>
> Hi,
>
> I need to implement trouble tracking system,
> we have 250 users in one premise & 3 desktop support technicians.
>
> I need to implement trouble ticket system, where user will enter their
> application / other issues. Mail will be sent to technician available on
> duty.
> trouble ticket will be provided to user & will be given close stat once
> resolved.
>
> Kindly suggest me one such application based on open source.
Deepwoods Software uses RT from Best Practical
(http://www.bestpractical.com/?rt=3.4.2).
--
Robert Heller -- 978-544-6933
Deepwoods Software -- Download the Model Railroad System
http://www.deepsoft.com/ -- Binaries for Linux and MS-Windows
heller@xxxxxxxxxxxx -- http://www.deepsoft.com/ModelRailroadSystem/
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