Hugh E Cruickshank wrote:
Failing that can anyone recommend an automatic email receiving and
routing package that is not to difficult to setup?
http://otrs.org/
It just works. I have used it for several years.
Much better control than usual e-mail routing.
RPM install.
Thank you for your recommendation. I have heard of that package but
it is always good to get recommendations from someone who is actually
using the software.
RT (http://bestpractical.com/rt)is very good also if what you want is a
trouble ticket system. It doesn't have an automatic change of
notifications for different times of day but you could probably add it
to the event scripts if you wanted. We just let the notifications go to
everyone so they stay up to speed but the right people know who should
be responding at any time.
--
Les Mikesell
lesmikesell@xxxxxxxxx
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