Why don’t you do the industry standard thing and use a trouble ticket package like Cerberus? -Drew -----Original Message----- From: centos-bounces@xxxxxxxxxx [mailto:centos-bounces@xxxxxxxxxx] On Behalf Of Hugh E Cruickshank Sent: Monday, March 26, 2007 1:55 PM To: CentOS mailing list Subject: RE: [CentOS] Complex sendmail alias handling. From: John Summerfield Sent: March 24, 2007 15:52 > > Hugh E Cruickshank wrote: > > > > I have a situation where I need to change the distribution of emails > > for selected accounts on a regular basis. This is for the controlling > > of the distribution of our "support" email address. > > > > [SNIP] > > > > I was wondering if anyone out there new of something short of an > > automatic email receiving and routing package (which I have not > > done any research on) that might fit my simple requirements. > > > A shared imap account/folder? > > Why aren't you doing this anyway? It's a good way for Freda to see what > Fred said on the previous shift. > Hi John: Thanks for your reply. That is a good suggestion but it probably will not "fly" in our instance. We are using Outlook for the MUA and, as far as I am aware, does not work with IMAP folders. Also the sharing of email accounts is not going to work either. We are a small shop with some overlap of responsibilities but it is not a 100% overlap and we still need some distinction between users. Thanks again for your suggestion. Regards, Hugh -- Hugh E Cruickshank, Forward Software, www.forward-software.com _______________________________________________ CentOS mailing list CentOS@xxxxxxxxxx http://lists.centos.org/mailman/listinfo/centos
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