Feizhou wrote:
I don't have any experience with that particular board or chipset.
Sorry. Tyan tech support is going to be pretty worthless so I hope
you're able to track down the cause of the problem. I'd be curious
to know what the root problem is when you get things sorted.
Really? I got pretty good support from Tyan to diagnose the
incompatible RAM modules I got...that was three years ago. Have they
gone bad?
I had a really hard time with them when trying to troubleshoot issues
with the 2895 board and the Highpoint Rocketraid 2224. Highpoint would
email me replies within the hour and returned a few phone calls. Emails
and phone calls to Tyan went unanswered for about 10 days at which point
I got an extremely unhelpful canned email response (install the latest
firmware and try again). I won't be buying any additional Tyan boards
and sent all but 2 of that batch back (I'd deployed 2 as desktops while
waiting for answers from Tyan and was too lazy to swap them out).
Back in the 1990-1998 era, I used lots and lots of Tyan tomcat boards
and was happy with support. So perhaps they are dropping (or have
dropped) the ball.
Cheers,
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