Can't get pictures off camera

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Hi,

I'm trying to download some pictures off my camera and I keep getting
an error. This used to work at some point although I can't say when.

The camera is a Cannon EOS and I plug it in to a USB port and turn it
on and I get a dialog box with a title of "Cannon Digital Camera"
saying "You have just inserted a medium with digital photos...blah
blah...". 

When I select "open folder" from this drop down list of options
it eventually gives me this error message: 
"The folder contents could not be displayed. Sorry, could not display
all the contents of "Cannon Digital Camera": DBus error
org.freedesktop.DBus.Error.NoReply: Did not receive a reply.

If I select "open digiKam" it appears to do nothing.

If I open digiKam first and try to import using what is detects -
Cannon EOS 350D (PTP mode) - it never finds anything.

The whole time the camera is flashing busy.

I don't see anything useful in any of the system logs.

Given the error message, I think that something is blocking messages
from the camera.

I need some help troubleshooting this.

Thanks,
Steve

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