On Wed, 2005-12-07 at 16:15, Rodrigo Barbosa wrote: > Screw the users is what administrators usually say when users > delete their e-mails. "You deleted, your problem". That's very different from: "the hard drive crashed, everyone's problem". > Shifting responsibility is not "screw the users". It is making > things clear for them. I'm not sure the scope of services is clear for this machine. It is supposed to handle students, but maybe it also serves the administration where losing internal communications might cause a problem for yourself. -- Les Mikesell lesmikesell@xxxxxxxxx