On Apr 5, 2005 6:50 AM, Mark A. Lewis <mark@xxxxxxxxxxxxxxxxx> wrote:
> > > For you boss it may be a question of scale & risk
> > management. Spending
> > > money on RH means never having to explain why she thought
> > 'some kid in
> > > a basement could support our business' in an outage review.
> > >
> >
> > Yep, most of the responses I've gotten support the conclusion(s):
> >
> > 1. A support contract is good for CYA (and perhaps not
> > more?). If it feels good, do it. Most ingrained business risk
> > analysis types do not understand community support in the
> > first place. Having a contract in place gives them a (not
> > necessarily justified) warm fuzzy.
> It's accountablity. The case where I work is that management wants
> someone to point a finger at if something doesn't go right.
>
Exactly what I called CYA.
--
Collins
When I saw the Iraqi people voting three weeks ago, 8 million of them,
it was the start of a new Arab world.... The Berlin Wall has fallen.
- Lebanese Druze leader Walid Jumblatt
