Re: Installing CentOS - user feedback

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On 8/17/20 4:19 PM, Thibaut Perrin wrote:
Hi Rich,

Just for 1), when you choose the distro you want, written in white on blue on top of that you have a phrasing that describes (agreed, it could be better positioned, but it's there) :
CentOS Linux
=> Consistent, manageable platform that suits a wide variety of deployments. For some open source communities, it is a solid, predictable base to build upon.

CentOS Stream
=> Rolling-release distro that tracks just ahead of Red Hat Enterprise Linux (RHEL) development, positioned as a midstream between Fedora Linux and RHEL. For anyone interested in participating and collaborating in the RHEL ecosystem, CentOS Stream is your reliable platform for innovation.

Yes, these are good, but are both *after* you've made the choice of which button to click. I have been told (not in writing, but just at events) that it's not clear why one would pick one or the other. Maybe we could do a shorter form of those as a mouseover?


I agree on the missing points, and also the "Documentation" page includes doc for 7 & 8, even if you're on the 6.10 choice. Which means there's not even documentation links for 6 while it's still possible to download it ?

Oops. I hadn't noticed that. Although, we're just 2 months out from 6 EOL, so probably not something we're going to spend much time fixing, I'd guess?


On the other points, once you choose x86_64, there should be more guidance on the mirror page I'd say. You'll find the following ISO files, here is a list of which you'll find and what usage. Maybe the mirror parent page could include a readme or a redirect to the ISO page as well for that matter ?

I think the fewest places the info is stored, the less likely we'll forget an update when there is one.

Definitely, I agree.



Thanks,


On Mon, Aug 17, 2020 at 10:04 PM Rich Bowen <rbowen@xxxxxxxxxx <mailto:rbowen@xxxxxxxxxx>> wrote:

    A few days ago I got email from a user who was attempting to install
    CentOS. I've included their full message below, but, to summarize, when
    one clicks on the "CentOS Linux" link on the front page of
    centos.org <http://centos.org>
    one is given a matrix of choices, and no guidance. On choosing one
    option - say, x84_64 ISO, one is then given another list of options and
    no guidance. Pick one of *those* options and you are yet again given a
    list of options and no guidance.

    Now, it could be argued that someone who doesn't know what to choose is
    not our target audience, and I suppose that would be an ok position to
    hold. But wouldn't it be great to lower the bar just a little, and
    offer
    some guidance as to which links one should click?

    I'd like to see several things:

    1) On the front page, where it says "We offer two Linux distros:",
    there
    would be at least some hint of what this choice entails

    2) On the download page - https://www.centos.org/centos-linux/ - a
    little explanation of what the various options there are.

    So far, this is all just edits to centos.org <http://centos.org>.
    The next two steps involve
    pushing changes to the mirror network, and I honestly have no idea what
    is involved there.

    3) Adding phrasing to
    http://isoredirect.centos.org/centos/8/isos/x86_64/ that indicates what
    that inscrutable list of links means.

    and finally, possibly not even possible:

    4) Add words to http://centos4.zswap.net/8.2.2004/isos/x86_64/ (as a
    random example) that say what the various options mean. This is
    probably
    not possible, since these are just autoindex generated pages. We could,
    however, offer Apache httpd and nginx configuration recommendations
    which will provide that additional information for sites that chose to
    follow the instructions.

    And, really, #1 and #2 are the most important here.

    The full message follows:

      >>
    I stumbled on your address on a Centos Faq page. I hope you can give me
    some sort of answer.
    I have been searching for a way to ask a question, but have not located
    a forum. As I am fairly new to Linux generally, I am exploring
    varieties, and Centos surfaced as an interesting option. But, again, I
    have a problem no one else considers worthy of asking or answering: how
    do I choose? Apparently the user in the download directory is supposed
    to know what they are looking for.
    When I followed the link to "download CentOs", I chose a link with
    ".iso" on it. This opened another page, so I picked another likely
    candidate. I went four or five branches deep before I gave up. I have no
    idea why I would want one branch or the other. Should I just leave
    CentOs to the experts?
    I really wish that on the home page there was a specification for "user
    level". Do developers assume that the user is expert, and that someone
    who is not qualified will get exhausted and go away? It seems very
    unkind to make that assumption and not say so. If I am not the intended
    user, please tell me! Otherwise, could someone please explain how to
    choose which version of CentOs to use?
    If you could forward this letter to someone who can take the time to
    answer my question, I will be grateful.
    <<

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    CentOS-docs@xxxxxxxxxx <mailto:CentOS-docs@xxxxxxxxxx>
    https://lists.centos.org/mailman/listinfo/centos-docs


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