Actually, there's a complicating factor here. The username "director" goes with the domainname "chpi.org" which is not the provider's domainname but I assume a domainname specifically given for your business, since there are other email addresses at your office that are also chpi.org. This may have already been discussed, as I've been too busy upgrading my hard drive to pay much attention, but it seems to me that the fact that you have your own official domainnames may change how you do your fetchmail and Pine setups. Since i've not had this situation, I can't tell you now to set it up, but I know there are other people on this list who have their own domainnames. Cheryl