M Jamshed wrote: > The matter is. if all our services are down then i need to play a voice > prompt (5 sec prompt) which should not be charged for the subscriber.. > is there any solution for this????? > please tell give me a solution as soon as possible.. > i have tried with out Answer option in extensions.. still its showing as > ANSWERED in CDR. > wht will i do... do anyone have the solution for this?? Did you use Playback with the 'noanswer' option ? -- Met vriendelijke groet, Florian Overkamp SpeakUp BV T: 088-SPEAKUP (088-7732587) T: 053-4305842