Bad form to answer my own question, but for the sake of the archive, here goes... Apparently IE doesn't like "no-cache" in a cache-control header. Changing that to max-age=0 solved the problem. Bad: header Set Cache-Control: "no-cache" Good: header Set Cache-Control: "max-age=0" FireFox, Opera, etc all do fine with either config. -Tony > -----Original Message----- > From: Tony Rice (trice) > Sent: Thursday, May 08, 2008 4:41 PM > To: users@xxxxxxxxxxxxxxxx > Subject: Errors when accessing PowerPoint and > word files, IE but not FireFox > > When accessing Microsoft PowerPoint or word files on my > webserver, I'm seeing errors accessing the file via IE > (version 6 and 7) but problems when using FireFox. The odd > thing is that the problem only occurs when specifying the > full path to the URL. When clicking on the filename from the > DirectoryIndex, it launches just fine. > > The error that IE gives is: > > --start of Internet Explorer error dialog--> Internet > Explorer cannot download ...<filename goes here>.ppt from <hostname>. > > Internet Explorer was not able to open this Internet site. > The requested site is either unavailable or cannot be found. > Please try again. > --end of Internet Explorer error dialog--> > > The headers sent by the server (Apache 1.3.26) are identical > whether using IE or FireFox. I assumed it was IE being picky > about the MIME type and tried reconfiguring the server to > send application/ms-PowerPoint, application/PowerPoint, > application/ms-PowerPoint, and application/vnd.ms-powerpoint > all of which work fine with FireFox but all bomb on IE. > > IE seems to know what the file is because it first prompts > for a password (as expected), > > > Any ideas? > > --------------------------------------------------------------------- > The official User-To-User support forum of the Apache HTTP > Server Project. > See <URL:http://httpd.apache.org/userslist.html> for more info. > To unsubscribe, e-mail: users-unsubscribe@xxxxxxxxxxxxxxxx > " from the digest: users-digest-unsubscribe@xxxxxxxxxxxxxxxx > For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx > > --------------------------------------------------------------------- The official User-To-User support forum of the Apache HTTP Server Project. See <URL:http://httpd.apache.org/userslist.html> for more info. To unsubscribe, e-mail: users-unsubscribe@xxxxxxxxxxxxxxxx " from the digest: users-digest-unsubscribe@xxxxxxxxxxxxxxxx For additional commands, e-mail: users-help@xxxxxxxxxxxxxxxx