It wasn't until after US Airways Flight 1549

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It wasn't until after US Airways Flight 1549 had=0Alanded in the Hudson Riv=
er, and passenger Karin Hill was stepping=0Athrough an emergency exit onto =
the wing, that it hit her.=0A"I=0Athought, 'My coat! My purse!' " she recal=
ls. They were both back at=0Aseat 18E, where she was sitting Jan. 15 when t=
he jetliner hit birds,=0Adestroying its engines and forcing it to ditch in =
the Hudson.=0AThen logic returned. "I can't get them," she thought. "I'm no=
t going back there."=0AThe=0A150 passengers left their belongings behind fo=
r the Hudson to claim as=0Athey scrambled onto life rafts and rescue boats =
and the jet sank=0Abeneath 50 feet of dirty water.=0AHill,=0A24, a college =
student from Boulder, Colo., was flying home with=0Aboyfriend Chris Rooney =
after visiting friends and seeing the sights in=0ANew York City. She hurrie=
d off the plane wearing blue jeans, a sweater=0Aand boots, leaving her purs=
e, backpack and a coat in the cabin and a=0Asuitcase in the cargo compartme=
nt.=0AHill and other passengers never dreamed they would see their possessi=
ons again.=0ABut=0Athis month, Hill and other Flight 1549 passengers are st=
arting to get=0Aspecial deliveries: FedEx boxes containing dried and cleane=
d wallets,=0Ahandbags, coats, cameras, jewelry, clothing, important papers,=
 even=0Atoothbrushes =E2=80=94 rescued from a watery grave and returned to =
their owners.=0AIn=0Aa large, complex effort, US Airways has with the help =
of a Texas-based=0Acompany spent four months recovering, sorting, cleaning =
and restoring=0A36,000 passenger belongings pulled from the plane.=0AInside=
=0AHill's FedEx box were her wallet and everything in it, a Swarovski=0Acry=
stal bracelet Rooney gave her for Christmas, a digital camera and=0Asouveni=
rs including a Playbill from the Broadway showWicked.=0ASeeing=0Aher posses=
sions again "was bittersweet, because it brought back=0Amemories," she says=
. Although the camera broke, "I never thought I'd=0Aget those pictures back=
, and they were fine."=0AShe=0Awas stunned to see clear images of the Empir=
e State Building, Ellis=0AIsland, Central Park and Tiffany, where she tried=
 on engagement rings.=0AAnd there was a shot of her and Rooney smiling at t=
he gate, waiting to board Flight 1549.=0AEverything was soaked =0ADays=0Aaf=
ter the accident, US Airways sent every passenger a ticket refund and=0Aa $=
5,000 check for immediate expenses. Although much of the=0Amultimillion-dol=
lar recovery job will be covered by US Airways'=0Ainsurance, US Airways was=
 not legally required to do it.=0AWhen=0Aa fatal airline crash occurs, the =
federal Aviation Disaster Family=0AAssistance Act requires airlines to retu=
rn passenger possessions to=0Apassengers' families. Because no one died abo=
ard Flight 1549, the law=0Adidn't apply.=0A"We did this because we care=0Af=
or our customers and care that things be done right for them," says=0ADebor=
ah Thompson, US Airways' director of emergency response, who=0Acoordinated =
the effort.=0AAfter the accident,=0AUS Airways called Global-BMS, a Fort Wo=
rth-based company that=0Aspecializes in disaster recoveries. When the jet w=
as hauled out of the=0AHudson and placed on a barge for inspection by accid=
ent investigators,=0AGlobal official Mark Rocco was there, walking the cabi=
n to tag and=0Aremove personal items to return them.=0A"There=0Ais a strang=
e bond people have to their stuff, an emotional bond to the=0Aincident that=
's part of their journey forward," says Rocco, Global's=0Asenior vice presi=
dent for transportation disaster services.=0AEven after days in the Hudson,=
 the inside of the plane's cabin was eerily intact.=0A"It=0Alooked like it =
had been in a dirty carwash," recalls Rocco. "A lot of=0Athe overhead bins =
were still closed, and a lot of things were still=0Astored under the seats.=
 I saw a wallet on the floor and wondered why it=0Ahadn't floated out of th=
e plane."=0AEverything=0Awas soaked and smelled of jet fuel. But every item=
 the Global workers=0Afound they tagged with a unique tracking number, bagg=
ed and placed on a=0Arefrigerated truck bound for a Texas warehouse.=0A"Fre=
ezing puts things into suspended animation," Rocco says.=0ABack=0Ain Texas,=
 Global began defrosting, cleaning and restoring everything it=0Acould =E2=
=80=94 including everything inside carry-ons and suitcases =E2=80=94 and=0A=
figuring out what belonged to whom. Most electronics didn't work after=0Abe=
ing submerged, although at least one laptop hard drive survived, US=0AAirwa=
ys says. Hill's digital photos did, too.=0AAmong=0AGlobal's techniques: hea=
ting fuel-soaked items to 90 degrees to=0Aevaporate the jet fuel, using a b=
iocide to kill mold and bacteria, and=0Aold-fashioned dry-cleaning.=0AIdent=
ifying=0Asuitcases with name tags, as well as purses and wallets with drive=
r's=0Alicenses, was easy. But more than 1,000 items have not been matched t=
o=0Aowners, including many coats without identification.=0ARocco=0Asays Glo=
bal will post photos of the unidentified items on a secure=0Awebsite in hop=
es passengers can identify and claim them.=0A'I got it back' =0APassenger=
=0AMaryann Bruce managed to grab her purse and nothing else that day=0Abefo=
re bolting out of her seat and out the cabin door into a life raft.=0AOn he=
r right hand she usually wore a large diamond ring she'd received=0Aon her =
25th wedding anniversary two years earlier =E2=80=94 but not this time.=0AR=
eturning=0Afrom the New York-based investment company that she is president=
 of,=0ABruce had schlepped through LaGuardia Airport with a new laptop, her=
=0Abriefcase, purse, a mink coat and a carry-on suitcase.=0A"The=0Aring mus=
t've smashed my finger," says Bruce, 49, of Charlotte. "By the=0Atime I got=
 to the plane my finger was black and blue."=0ASo=0Ashe stashed the ring in=
 a jewelry pouch in her carry-on in the overhead=0Acompartment. When the pl=
ane landed and the flight attendants ordered=0Aeveryone off, "I knew I had =
to get off the plane even though the ring=0Awas up there."=0AAfter being re=
scued, "I=0Athought I might get my suitcase back," she says. "But I thought=
 someone=0Amight steal my jewelry along the way."=0AA=0Acouple weeks ago, U=
S Airways' Thompson flew to Charlotte to personally=0Adeliver Bruce's diamo=
nd ring along with her briefcase, fur coat =E2=80=94 which=0Ahad her name s=
ewn inside =E2=80=94 and suitcase. The coat and briefcase could=0Anot be fu=
lly restored, and something red inside Bruce's suitcase bled=0Ared dye on e=
verything else when it got wet. Her electric toothbrush=0Astill worked.=0AA=
nd the diamond ring looked new.=0A"Oh my God, I got it back," Bruce says sh=
e thought when Thompson

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