SFGate: Rough ride for airlines

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Wednesday, October 27, 2004 (SF Chronicle)
Rough ride for airlines
David Lazarus


   Delta Air Lines' stock jumped more than 22 percent Tuesday after the
struggling carrier secured $600 million in new financing and postponed a
debt repayment of $135 million for two years.
   But don't think the company's turbulence is over. Not with oil at current
sky-high levels.
   And don't think air travel will get any more comfortable or convenient.
Not in this lifetime.
   "With these oil prices, it's like treading water with a weight around yo=
ur
neck," said Robert Mann, an airline-industry consultant. "You can do it
for only so long."
   A bankruptcy filing by Delta, he and other analysts say, is still possib=
le
as so-called legacy carriers -- the fat, lumbering big guys of the skies
-- grapple with runaway costs and an antiquated business model.
   United Airlines has already filed for bankruptcy protection. So has US
Airways. They were joined Tuesday by the parent of ATA Airlines, the
nation's 10th-largest carrier.
   Typically, airlines fill their pockets during the third quarter of the
year, when people jet off for summer vacations. Last week, though, Delta
reported a third-quarter loss of $646 million. The airline has lost almost
$6 billion in the last four years.
   Delta is now negotiating about $1 billion in concessions from its pilots.
   Meanwhile, the parent of American Airlines posted a $214 million quarter=
ly
loss and said it will lay off as many as 1,100 workers. Northwest reported
a loss of $46 million and Continental experienced a setback of $16
million.
   "The whole industry is treading water right now," Mann said. "Some will
survive. Others will inevitably head to the bottom."
   The airline industry's problems are complex. Fierce competition keeps
prices relatively low, while payroll and pension expenses keep fixed costs
high.
   Most carriers were hammered by the plunge in passenger demand after the
Sept. 11, 2001, terrorist attacks. Taxes and security costs are
significant. And now oil is selling at record high levels.
   The Air Transport Association, an industry group, warned Congress in
August -- when oil was trading around $45 per barrel -- that carriers were
looking at about $6 billion more in fuel costs than they were last year.
   Oil was trading Tuesday north of $55 per barrel.
   "With their current cost structure, this industry cannot return to
profitability with oil above $50 a barrel," said Ray Neidl, aviation
analyst at Calyon Securities in New York.
   Most analysts believe major airlines will have no choice but to reinvent
themselves, and they'll look to profitable upstarts like Southwest and
JetBlue for guidance.
   That means few if any frills, reduced service to many domestic
destinations (with no service at all for most smaller cities) and a travel
experience far removed from the happier days of "the friendly skies."
   It also means airline workers will increasingly get by with less as their
cash-strapped employers keep demanding wage and benefit concessions.
   "Some airlines will scale back service and others will disappear," Neidl
said. "With oil this expensive, there's not much else you can expect."
   Fasten your seatbelts: I just experienced some air travel -- it was a ni=
ce
vacation, thanks -- so the issue of comfort aloft (or lack thereof) is
very much on my mind.
   Industry experts speak of something called seat pitch when describing the
amount of space passengers can call their own. Essentially, seat pitch is
the amount of room between your seat and a similarly placed one in front
of you.
   Coach passengers on most U.S. carriers now have seat pitch of about 31
inches, according to industry estimates. That compares with more than 80
inches for first-class passengers and about 50 inches for business class.
   Most coach travelers find 31 inches barely tolerable, and that in turn h=
as
kept the airlines from attempting to squeeze even more seats into the
cabin.
   In Europe, seat pitch for some charter airlines slipped as low as 29
inches in recent years, prompting lawsuits from cramped, aching
passengers.
   "There's a physiological limit to what you can do to people," commented
airline consultant Mann.
   Yet seat pitch assumes that your seat will be positioned exactly the same
as the one in front of you. It doesn't address what happens when you're
upright with a book or laptop and the person in the forward row is fully
reclined and trying to snooze.
   In that case, personal space all but vanishes.
   Mann said air travelers should simply resign themselves to such
discomforts -- things won't be improving anytime soon.
   "Air travel will be like a glorified bus line," Mann predicted. "That's
all most people are willing to pay for."
   Several years ago, American Airlines declared with much fanfare that it
had heard its passengers' laments and was responding with a program called
More Room Throughout Coach. It removed whole rows of seats to provide a
few more precious inches of seat pitch.
   Last week, American said it is putting many of those seats back.
   "When we launched More Room Throughout Coach, healthy yields and robust
business travel were the norm, and both conditions were essential to the
success of More Room," Gerard Arpey, head of the airline's parent, AMR,
said in a statement.
   "However, times have changed, and we must acknowledge that in today's lo=
w-
fare environment, having fewer seats on our aircraft has put us at a real
revenue disadvantage compared to other airlines," he explained.
   Instead, the disadvantage is once again yours.
   David Lazarus' column appears Wednesdays, Fridays and Sundays. He also c=
an
be seen regularly on KTVU's "Mornings on 2." Send tips or feedback to
dlazarus@xxxxxxxxxxxxxxxx -------------------------------------------------=
---------------------
Copyright 2004 SF Chronicle

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