My first SouthWest "experience"

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I wanted to head down to Austin from Dallas for a weekend.

Someone said I might want to check the airfares rather than driving.

As long as you can get to/from the airport, it IS cheaper than driving.

Dallas Love Field -- The main terminal building definitely brings back
memories of the golden age of travel. Check-in was a non-issue after
pre-printing my boarding pass at the office. It wouldn't have mattered
anyways. At 5pm on a busy Friday, it was extremely busy, but extremely
efficient.

The concourse is extremely busy, and the structure shows it's age. But
it was extremely clean and simple. For Southwest's operations, it just
works.

My last trip to Austin was to an old grotty place that I understand has
been properly dealt with. The new airport on the other hand was almost
as nice as YVR.

But seeing how Southwest runs their operation, I can see how they make
money. Or better said, I see how they don't loose any.

They do use a bit of yield management to fill planes with variable
fares.

It's been said thousands of times before, but their entire operation is
all about point to point. Connection is not the goal, it is a side
benefit.

I was surprised how well the first-come-first serve seating works. In
comparison to assigned seating, where no one else can take your seat..
and there is no desire to get in your seat quickly, SouthWest ensures
that you can board a lot of people on a plane quickly.. everyone's
trying to grab a preferential seat.

The leather seats were nice too.

Matthew

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