SouthWUrst won't credit my return ticket, unless I write to their headquarters, return the original.... Well, I dealt with paper tickets before.. you at least should be able to return them at the airport. Southwest says that I can take it to the airport but this will still be them mailing it for me. I returned paper tickets with United, Northwest, Valujet and Delta before. All of these were able to take care of the refund at the airport.. Southwest you say.. I'll take Iraqi Airways instead.. At least I get to ride on IL-76.. :) BAHA Fan of sensible airline management. Fan of Grant sending me a discount coupon so that I can taste the airline of the year :)