In a message dated 11/6/2003 8:20:42 AM US Mountain Standard Time, B787300@xxxxxxx writes: > City, state and airport officials said Wednesday they were caught > completely off-guard by Southwest's announcement. > > "It was quite a shock - a bolt of lightning out of a clear blue sky on a > Tuesday afternoon," said Jim Pickens, Arkansas' economic development director. > > "But we know they are keeping six of their nine call centers open, so we'll > try to convince them to consolidate in Little Rock. They haven't given us any > indication it will happen, but I won't give up until the lights go out in > February." > Let's face it, multiple airline call centers are about as practical as elevator operators, gas station attendants, and stock brokers who charge $400 to buy a hundred shares of LUV. The times they are a changin'...even in the home state of Wal Mart! RT Simpson Phoenix