SF Gate: Disgruntled Hawaiian flyers forsake islands for the mainland

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Wednesday, July 2, 2003 (AP)
Disgruntled Hawaiian flyers forsake islands for the mainland
MATT SEDENSKY, Associated Press Writer


   (07-02) 10:48 PDT HONOLULU (AP) --
   For 20 years, John Wert boarded an interisland flight and headed to Kauai
for a week's vacation at his timeshare.
   Not this year. Frustrated with the price of airline tickets within his o=
wn
state, the high school science teacher will instead fly thousands of miles
to the mainland.
   "Rather than decrease fares to try and build riders up and fill airplane=
s,
they've cut back flights, increased fares and generally made it
inconvenient as hell," said Wert, of Mililani on Oahu. "Eventually what
you're going to do is drive everybody out."
   One of the great advantages of living in the islands -- cheap trips to
other islands -- is no longer such an advantage. As interisland fares
rise, family reunions typically held on the islands are moving to the
mainland, people are skipping off-island funerals and golf games are being
played closer to home.
   For now, Aloha and Hawaiian -- the state's two major interisland operato=
rs
-- are confident that locals will keep flying. But interisland travel has
dramatically changed from just two years ago, when it was still possible
to fly roundtrip between islands for less than $100.
   Aloha and Hawaiian raised interisland fares in March and again on June 1.
Fares now range from $144 for the lowest-priced roundtrip ticket to $212
for last-minute travel on the most popular flights.
   And although they're in the air for just 20 to 60 minutes, interisland
travelers go through the same security screening as passengers heading to
the mainland or foreign points. Some travelers can wait for an hour in a
line that snakes through the terminal.
   What's left is a resident population in Hawaii that's often furious.
   "I'd like to give the business to Hawaii, but I want to get the best pri=
ce
for myself," said Janice Kelii, a retired customer service representative
who travels more frequently to Las Vegas than to the outer islands. "You
pay more now and your service is still the same."
   "It's too much for me," said Sam Lefotu, a retired state worker who has
also opted for trips to Las Vegas made cheaper by package deals. "I waste
my money if I go to the neighbor islands."
   "For a little more you can go to the mainland," said Clint Kanahele, a b=
us
driver in Honolulu. "To me, that's a rip-off," he said of neighbor island
visits.
   Hawaiian spokesman Keoni Wagner said short-leg flights -- interisland
trips of 50 to 200 miles -- cost the airline far more per-mile than
2,000-mile-plus West Coast trips because "they are very different
operations."
   The Hawaii carriers offer some flights to the West Coast or even Las Veg=
as
for under $350. Other airlines have advertised fares for even less.
   Citing competitive reasons, Hawaiian would not reveal the cost-per-mile
difference among its flights. But Wagner said there are certain fixed
costs, whatever the length of the flight, that constitute a larger
percentage of the price on interisland trips.
   The highest cost, for crew labor, is dictated in part by Federal Aviation
Administration safety regulations. Also, equipment and fuel costs and
landing fees are spread among fewer passengers than on a typical mainland
flight.
   Aloha, which recently hired an executive to analyze pricing, refused to
respond to questions on ticket prices.
   The airlines also are trying to make up for years of economic trouble.
Hawaiian, while it continues normal operations, filed for Chapter 11
bankruptcy protection in March, reporting losses of $58.2 million in 2002.
Privately held Aloha reported it lost $23.5 million last year, according
to the Bureau of Transportation Statistics.
   "The consumer locally has been hit both ways, with higher costs and more
restrictive options for travel," said Danny Casey, president of the Hawaii
chapter of the American Society of Travel Agents.
   Comparative statistics on the number of Hawaii residents traveling to
islands within the state are not available. But state Department of
Business, Economic Development and Tourism numbers do show an increase in
Hawaii residents flying to mainland and international destinations.
   The number of locals making such trips reached a peak of just over 1
million in 2000. In 2001, the last year statistics are available, it fell
to 982,508.
   Some locals have no choice but to fly, and to pay more. At the Hilo
airport on a recent evening, Walter Love waited for a flight to his job in
Honolulu, as he does three times a week. A dispatcher for Air New Zealand,
Love has seen his monthly Aloha commuter pass rise from $724 in 1995 to
$1599 today, with two significant increases since Sept. 11, 2001.
   "It's the only option I've got," he said.

On the Net:
   Aloha Airlines: www.alohaairlines.com
   Hawaiian Airlines: www.hawaiianair.com

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Copyright 2003 AP

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