Security lines shorter Tuesday for passengers at Seattle

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Security lines shorter Tuesday for passengers at Seattle

SEATTLE (AP) =97 Security lines eased Tuesday at Seattle-Tacoma=
 International=20
Airport after several days of lengthy delays that frayed tempers, and=20
caused some missed flights. To avoid a repeat of recent long lines at peak=
=20
travel times, the Port of Seattle, which owns and operates the airport,=20
will hire people for "line management" to allow federal workers to focus on=
=20
screening, said airport spokesman Bob Parker. The line-management people,=20
for instance, advise passengers to take the change out of their pockets and=
=20
otherwise prepare for the metal detector. The port will hire 50 people, at=
=20
a cost of about $150,000 a month, Parker said. "We're not happy on having=20
to do it," Parker said, "but we need to make sure our customers have a good=
=20
experience when they come." The Transportation Security Administration has=
=20
said it will hire some part-time screeners for peak travel times. It's=20
uncertain how soon they'll be available for the busy summer travel season,=
=20
however. On Monday, waits reached 90 minutes for travelers during the busy=
=20
early morning hours and from about 10 a.m. to 1 p.m., said Parker, who=20
described it as "gridlock." "That line is ridiculous," said Janna=20
Christensen, 19, of Redmond, who missed a flight to Missoula, Mont. "I was=
=20
here in plenty of time. They have to get this situation fixed."

The airport screened about 56,000 departing passengers Sunday and an=20
estimated 50,000 Monday, Parker said. That's comparable to levels before=20
the terrorist attacks of Sept. 11, 2001, "which is very good for the=20
industry. "Our mission to get people where they're going and it really=20
pains us when they don't get where they're supposed to," he said. The TSA=20
staffing level in Seattle is 1,040, with 1,035 currently employed, but just=
=20
under 1,000 screeners are available for shifts. Some are on military or=20
disability leave, and others are training new screeners, TSA spokeswoman=20
Suzanne Luber said. But she said the key reason for the crunch is a=20
summertime travel increase. Airlines say air travel is up 25 percent over=20
the same period last year, Luber said. On Monday mornings, summer travelers=
=20
combine with business travelers to create a greater crunch. Denver has been=
=20
experiencing a similar problem, she said. The TSA announced in May that it=
=20
would cut 6,000 passenger and baggage screeners from its 55,600-person work=
=20
force by October because of budget constraints. Members of Congress, mostly=
=20
Republican, limited funds for screeners because of concerns the agency grew=
=20
too big too fast.

The first round of 3,000 job cuts was completed late last month. Luber said=
=20
those cuts were not an issue in Seattle. Horizon, Alaska and United=20
Airlines each delayed some flights for 10 to 25 minutes to give passengers=
=20
a chance to reach the gates, airline spokesmen said Monday. But delaying=20
flights too much can throw airline schedules off elsewhere. Alaska=20
Airlines, which averages 150 daily departures from Sea-Tac, saw some=20
flights depart without all their passengers, said Jack Walsh, an airline=20
spokesman. "The TSA has told us they recognize there is a staffing problem=
=20
and we anxiously look forward to them resolving that problem," Walsh said=20
Monday. The airport has spent $25,000 in overtime for Port of Seattle=20
police over the past two weekends to free up more of the federal employees=
=20
to actually screen passengers, Parker said. He continued to advise=20
travelers to reach the airport two hours in advance of their flights. And=20
passengers need to stay within the on-board limit of one carry-on bag and=20
one personal item, such as a purse or a briefcase, Parker said.


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