I'm sure even Walter would agree that you can't accuse an airline of bad customer service just for trying to fill up a flight!! And yes, both US Airways and Delta have downsized their Shuttle. US 320s to 319s and DL 738s to those nasty old 733s! On Wed, 16 Apr 2003, Tyler Munoz wrote: > So, 18 trips this year between BOS and LGA and every one of them has > been on a A320 until the past four trips. Looks like they are all > operated by A319s now; and let me tell you how they squeeze every single > person in this planes that they can. It is really a shame, the customer > service used to be so good and then one day, just happened to be the day > they emerged from chapter 11, it got really bad. Standing in line the > other night at LGA I asked my friend what was going on with the slow > check in. He responded with, "Looks like an airline that is not in > chapter 11 any longer." >