Air Canada to Implement Flexible Rebooking Policy in the Event of Military
Conflict with Iraq
MONTREAL, March 11 /CNW Telbec/ - Air Canada today confirmed it would
provide customers with greater flexibility to make changes to travel dates on
discounted tickets in the event of military conflict with Iraq. Air Canada's
"Peace of Mind" policy would allow holders of discounted tickets for travel
booked during a 30 day period following the onset of war to postpone travel
without penalty to a later date until December 31, 2003. The policy applies to
U.S. transborder and international travel on Air Canada, Air Canada Jazz,
Tango and Air Canada codeshare flights operated by Star Alliance partners as
well as Aeroplan reward travel. Regular travel restrictions on discounted
tickets would continue to apply for travel within Canada.
"In light of the current uncertainty in the marketplace, we are offering
a 'Peace of Mind' policy to reassure our customers making future travel plans
to the United States and international destinations," said Bill Bredt, Vice
President, Network and Revenue Management. "We want our customers to know that
they can continue making travel plans with full confidence that they may
postpone travel to a later date without penalty, if circumstances warrant."
To be eligible, customers who choose to postpone their travel will need
to contact Air Canada prior to their originally scheduled departure, in the
event of military conflict. Future reservations will be subject to
availability and applicable fare rules.
Air Canada will continue monitoring the situation closely and will
communicate any further changes to its policies, as necessary.
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