Damn right you should right back. Think of it this way: the worst that = will happen is that they say "no, $40 is enough." Then, you cash the $40 = check and go about your business with a lesson learned. I think the potential return ($110 at least) is more than enough to justify the time cost of writing the letter. -----Original Message----- From: The Airline List [mailto:AIRLINE@LISTSERV.CUNY.EDU] On Behalf Of = Tyler Munoz Sent: Friday, February 07, 2003 1:41 PM To: AIRLINE@LISTSERV.CUNY.EDU Subject: Recent trip on AF Over the holidays my girlfriend and I took a trip to Barcelona. We = booked AF BOS-CDG-BCN on the outbound and BCN-CDG-BOS for the return. I've been trying to get a trip report completed and out to everyone, however, work = has been crazy...it is forthcoming, I promise. On the outbound portion my girlfriend's bag was lost and was not = returned to us for five full days. Nobody in any luggage service center could tell = us where the bag was or when it would be delivered. Upon getting the bag = back, a number of items were missing from it. All together the items were = worth about $150. We were instructed to write a letter, that could only be = sent from our country of origin, explaining what was missing and any receipts = if we had them. Well, yesterday the letter from Air France came back to us stating that they replace missing items on weight, not cost and that our items were only 4kg, so we only will be given a $40 check. We both = think that this is totally unrealistic, partially because we have original receipts for the items. I'm wondering if you guys think I should write back asking for more = money or accept this check with a reluctant smile. Thanks for your input. >From snowy BOS... t