Point of view by a Comair pilot

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This is an interesting reading about the unions, management, pilot
relations. It becomes important after the Freedom Air issue..


BAHA ACUNER - CFI,CFII,MEI

www.bahadiracuner.com
www.acuwings.com


Strike! Wow. When I got on with Comair in '95 I never thought that I would
participate in one of the longest strikes in aviation history (89 days) just
a few short years later.


I don't know what you'd like to hear about labor/strike issues but now that
it has been
over for about 18 months, I think I've gained some perspective but you'll
have to
recognize and excuse the fact that it remains an emotional issue for me on
some
levels. Also understand that what you are about to read is from ONE pilot's
perspective. It is a fairly well-informed perspective as I was quite close
to one of our negotiators, but, nonetheless, it is only my limited
perspective.


The senior management of Comair hired what I perceived to be three hired
guns to come on
board and "deal" with the pilot group at Comair prior to the contract talks.
These
three were at Continental Airlines and, as I understand it, had been
"protege's", if you will, of the infamous Frank Lorenzo. Their job, as I saw
it, was to demoralize and if possible, break the pilot union at Comair
utilizing every tactic out of the "I WAS A UNION BUSTER"
book.....a good read by the way and one that should be followed up by "FROM
WORST TO FIRST" by Gordon Nethune who turned Continental around from the
dark days of Lorenzo and company.


The tactics employed by these three amigos had been tried and used before
and, I think
that was what made them so ineffective. The pilot group knew what to expect
and sometimes even laughed at the transparency of the efforts that were so
well documented in previous airlines' labor dilemas. It was like seeing the
opposing teams playbook before you got on the field. You knew going in what
to expect and chuckled when you saw a particular "formation" on the field.


It did, indeed, PRESSURE, the pilot group, but the result was one of
cohesion rather than disintegration. The more tricks they pulled, the
angrier and more unified the group became.


What kinds of tactics were employed? Well, pilot profiling for one. This is
where you, as a pilot, are told that the company is aware of your taxi times
to specific runways from the terminal and if you should start exceeding your
"average" you would be may subject to
disciplinary action. Or perhaps your flight times to various destinations
would be tracked with the same message. There were "Customer Satisfaction
Teams" made up of management
personnel who would "interrogate" you at your aircraft regarding a write-up
that you made. One captain was confronted with group so many times in a day
that he chose to go home
rather than be subjected to any more of the harrassment. He felt that his
mind was no longer on flying the aircraft and wasn't safe to continue. He
was then disciplined for going home.


They tracked our "write-ups" of discrepancies with the aircraft, number of
sick-days and anything else you can think of.


This was all designed to demoralize and fracture the unity of the pilot
group. It
failed miserably which is one strong testimony to the fortitude of the
Comair pilot group.


Of course, the pilots had their own tactics in retaliation which I won't go
into here. But, it reminds me of the story at United where management had
the bright idea of charging crews for the "cokes" they drank during a
flight. Fifty cents a coke, I think it was. Well, the crews didn't think
much of this and when charged for their coke, would run the engines up to
the stops for a few seconds as payback. Well, obviously it costs a lot more
than fifty cents to max out the 4 fans on a 747. Once management heard what
was going on, the fifty cents a coke policy was dropped.


Suffice to say that there are a multitude of things an angry pilot can do to
cost the
company money which the company is generally too ignorant to recognize the
cost of.


We had little, if any, support from ALPA. Personally, I found the strongest
support from the crews of other airlines that had gone through a strike
themselves. The pilots and flight attendants of Northwest, United and TWA
were wonderful. And what a feeling to be greeted by a captain on another
airline and be ushered to a first class seat because you were fighting the
fight and had gained the respect of your peers who had been in the trenches
themselves.


After utilizing every delay tactic available in negotiations and through the
federal mediation process that the company could muster, the strike came in
late March of '01.


The feeling of comraderie with your fellow pilots is like nothing else.
Walking the picket line standing tall and proud for what you believe in with
1350 others was an experience not ever forgotten. There were the quiet
followers but also the cheerleaders of the group who made it hard to keep a
straight face when walking the line. The support from our flight attendants
brought tears to the eyes of many a jet jock with their raucous drive-by's
and endless contributions of food and moral support to the strike centers.
There isn't a Comair flight attendant who isn't absolutely first rate in my
book. And that's something I don't think that the company expected. And it
hurt them in the media. As did their own distortions.


Now, you need to understand that Comair was one of the most profitable
airlines in history making money with their "flying ATM machines" called
Canadair Regional Jets. The profit margins were running in the 20%-28% range
while mainline Delta was at about 11%.
The director level people at Comair were all made VERY wealthy by their
shrewd decision making and management though some would argue that they just
got lucky with launching the RJ. Doesn't matter, they were all
multi-millionaires.


And you know, I never heard one pilot ever think that was a bad thing. But,
what angered them so much was management's complete unwillingness to share
in those phenomenal profits. We were told that we were just "regional"
pilots (yea, like Cincinnati to Mexico City was a "region"). We only flew
"small" jets. We hadn't "paid our dues" (like flying a Metro in the Florida
heat in the summer wasn't a "dues-paying experience"). It was all calculated
to make us feel less worthy while management paid themselves bazillions.


The pilots knew that they were generating those huge profits with hard work
and long hours and up to 8 legs per day in the saddle.They took it to the
strike and hoped to elevate the regional airline pilot and they did it on
their own.


But, what you need to understand that for management, it's not about the
money, it's
about power and control. ALPA recently estimated that the Comair strike cost
Delta about $780 millon. Now the entire 4 year dream contract would have
cost them somewhere around $250 million, I think it was. So, Delta blew well
over a half a billion dollars to make a point. And the point was, that
regional airline pilots were not going to make a significant jump in their
wages and quality of life on the road or at home. My guess is that in
retrospect since 911, DAL probably wishes it had that several hundred
million back in the bank, but at the time, their choice was to stand firm,
regardless of the cost, to set the standard that they wanted for the
regional pilot. There was even the distinct possibility that had the strike
gone on much longer, Delta was prepared to pull the plug on Comair and start
from scratch. Now, are we talking about money with a move like that, or
power and control?


Were improvements achieved by the strike? Absolutely. In many areas of wages
and working conditions. Did it meet the expectations of the pilot group? I
won't answer that. Ask a Comair pilot. They fought one helluva fight and
made some gains. And Delta will not soon forget what it lost as a result of
letting it go as far as it did. It is now using a mish-mash of scheduling
between its wholly owned and affiliated code-share partners. Comair is no
longer the exclusive partner in Cincinnati. ASA flies there and Comair now
goes into Atlanta. ACA goes everywhere and Delta just agreed with another
carrier to be its affiliate out of Orlando. It's not even using its own
wholly owned subsidiaries to do all of its flying. The message is clear.
Should another strike come, Delta doesn't plan on getting caught with its
pants down as it did last year. It will utilize every other carrier it can
to keep routes going.


What did I learn? That there is avarice beyond imagination. That you are
nothing but a number or "revenue generator" as far as some people are
concerned. That profits don'talways come first when they get in the way of
power and control. That your fellow pilots and flight attendants are some of
the most upright people you will ever have the pleasure of being associated
with. That walking with your fellow pilots around in circles for hours at a
time creates permanent bonds that are untouchable. That few outside this
business understand this business.


While at my age I doubt the oppportunity will come to fly for an airline
again and
frankly, I'm not sure that I want to, but I know that I would only work for
those that value their people such as Southwest or Continental. I am very
fortunate to work for a company that seems to value my contribution and
seems willing to look out for its people when they need help. That's worth a
lot and I would urge you find a place like that and stay with it.


The other article here urges you to NEVER cross a picket line. I have to
reiterate that sentiment here. Crossing a picket line in this business has
many implications, not the least of which is finding yourself to be an
outcast amongst your peers. Not a pretty place to be and one that would stay
with you for life. The "scab list" goes back many, many decades and is
carried by some in their cockpits. Woe to him/her that has crossed the line
and ends up being known. Judas probably had it easier......

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