Afghan airline makes a bumpy return

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Afghan airline makes a bumpy return
By Steven Komarow, USA TODAY


KABUL, Afghanistan =97 Check-in for Ariana Afghan Airlines' newest flight,=
=20
from Frankfurt, Germany, to this war-ravaged capital, is surprisingly=20
friendly and efficient. Lines move quickly, and an English-speaking clerk=20
gives clear directions to the gate. The 20-year-old Airbus A-300 is worn=20
inside but meets industry minimums. Generic Hollywood music drifts down=20
from the overhead speakers. Then the doors close, and that German-like=20
efficiency fades. One flight attendant can't figure out how to don the=20
demonstration life jacket. Another quietly tells two nicotine-deprived=20
patrons to cheat on the flight's smoking ban. "Go in the back, away from=20
the bathrooms and children, as if you're doing nothing," he whispers. That=
=20
Ariana falls short of making a good first impression is no surprise. This=20
new weekly service, begun Sept. 18, is Ariana's first scheduled service to=
=20
and from the West in three decades. It's the start of Ariana's big push to=
=20
become the airline of choice for Western business fliers and vacationers=20
traveling to Central Asia and the Indian subcontinent.

"We passed some very bad days because of the wars and the U.N. sanctions,"=
=20
says Feda Mohammad Fedawi, the chief of operations, who has spent 40 years=
=20
in Afghan aviation, including 17 with the airline. Soon, he hopes, Ariana=20
will reach across Europe to New York and a partnership with an American=20
airline. The question is premature. Ariana has only three planes: the=20
Airbus and a pair of even older Boeing 727s. Two more Airbuses, donated by=
=20
India, are scheduled to arrive in the next two months. In its heyday in the=
=20
1970s, Ariana had 17 planes that flew to destinations including Rome and=20
Paris. Its customers included Europeans and Americans seeking the allure,=20
rug bargains, antiquities and, yes, hashish of Afghanistan. Prior to the=20
Soviet invasion of 1979, Ariana even had a DC-10 jumbo jet, and Pan=20
American airlines was a partner. But the Soviets took over in 1979, the=20
jumbo jet was sold and flights to the West were scrapped. The state-owned=20
airline slowly crumbled with the rest of Afghanistan. Civil wars in the=20
1990s reduced Kabul's ancient market and other tourist attractions to=20
rubble. International flights ended during the Taliban period when the=20
country came under United Nations sanctions.

By the time the U.S. Air Force finished its bombing last November, only one=
=20
mothballed 727 and an aged Russian-built propeller plane were intact.=20
Kabul's international airport was strewn with wreckage and its runways=20
pocked with craters. Today, Ariana is re-starting "pretty much from=20
scratch," says Fedawi. Though the fleet is tiny, Ariana still needs=20
international aid. India has lent pilots to Afghanistan until the airline's=
=20
own pilots can be taught and pass qualification tests. Flight attendants=20
are training in Dubai, United Arab Emirates, and elsewhere until the new=20
training program in Kabul gets up to speed. Outside airlines in Jordan and=
=20
India are maintaining the jets. Peru has lent a team of 25 technicians to=20
make sure the planes get off the ground from Kabul. Ariana intends to buy=20
two used turboprops. The one Soviet-era AN-24 that survived the war has=20
been grounded as unsafe. But the long-term plan to make Ariana a success is=
=20
hardly airborne. ISAF, the international security force in Kabul, has=20
removed the land mines and provides security at Kabul airport, but threats=
=20
remain. In mid-October, the United Nations for three days diverted its=20
flights from Kabul airport to a U.S. air base because of a terrorist=20
warning. Quality fuel, trucked in from Pakistan, is in short supply. The=20
airport lacks modern navigation aids and often electricity. A flight to=20
Frankfurt two weeks ago was delayed three hours because of a blackout.=20
There is no business-class hotel at the airport or anywhere else in=20
Afghanistan. Western visitors usually stay at U.N. guesthouses or at the=20
Kabul Inter-Continental, a once-luxurious high-rise that's now filthy and=20
decrepit and has no relationship with the famous hotel chain.

The United Nations, which has been flying its own planes into Kabul from=20
Islamabad, Pakistan, could become a big Ariana customer if talks now=20
underway come to fruition. But attracting a broader market will take time=20
and improvements. Less than half the seats on the 232-seat Airbus from=20
Frankfurt in early October are filled. Tickets must still be purchased with=
=20
cash. You can't check through your luggage from anyplace else. And the=20
journey is, well, still a bit adventurous.
The bulk of the passengers appear to be prosperous Afghan exiles on their=20
way to visit the homeland. Their children play tag for hours in the aisles,=
=20
unimpeded by the cabin attendants, who are oblivious to the fact that some=
=20
passengers are trying to sleep on the overnight journey. After a refueling=
=20
stop in Istanbul, breakfast is served. The hot aluminum trays are placed in=
=20
passengers' bare hands, hardly a pleasant wake-up call. Fortunately, the=20
$705 for a round trip won't leave too many feeling burned.

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Roj (Roger James)
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