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Continental Airlines Bests Major U.S. Carriers in Conde Nast Traveler
2002 Business Traveler Awards
Thursday October 3, 1:09 PM EDT
HOUSTON, Oct 3, 2002 /PRNewswire-FirstCall via COMTEX/ -- Continental
Airlines (CAL
<http://money.excite.com/jsp/qt/full.jsp?time=0&symbol_search_text=CAL>
) bested its U.S. competition in premium class comfort, reliability and
value on trans-Atlantic and trans-Pacific flights, according to Conde
Nast Traveler magazine's annual survey of business travelers.
Continental's BusinessFirst service has outranked other U.S. airlines
for each of the five years that Conde Nast Traveler readers have
completed the annual survey.
The award measurements rank in-flight service, seat comfort and legroom,
food and beverages, onboard amenities and technology, airport lounge
clubs, frequent flyer privileges and value for cost. Nearly 2,500 Conde
Nast Traveler readers responded to the survey, the magazine said.
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"These achievements speak volumes about the continued dedication of
Continental's employees to providing the best in clean, safe and
reliable transportation," said Continental Chairman and Chief Executive
Officer Gordon Bethune. "This year's rankings are especially important
for my co-workers at Continental, as they have demonstrated a commitment
to working together for our customers in our industry's toughest times."
Continental offers trans-Atlantic and trans-Pacific BusinessFirst
service from New York to 15 cities in Europe, as well as to Tel Aviv,
Tokyo and Hong Kong; from Houston to London, Paris, Amsterdam and Tokyo;
and from Cleveland to London.
Continental's BusinessFirst, offering first class amenities at a
business class price, is standard on 777 and 767 widebody aircraft and
on international 757 narrowbody jets. Most 777 aircraft feature
brand-new BusinessFirst seats that are the widest business class seats
in the world, offering deeper 170-degree recline, more than 6-and-a-half
feet of sleeping space, privacy hoods, individual reading lights and
more personal storage space.
Traditional BusinessFirst passenger amenities include custom-crafted
sleeper seats with 55 inches of pitch, adjustable headrest, electronic
legrest, footrest and lumbar support; delicious menu selections
featuring premium wines and champagne; personal entertainment system
built into the armrest console; and more.
Conde Nast Traveler readers also ranked Continental's domestic first
class service tops among first class service offered by major U.S.
carriers. In addition, Continental was the only global U.S. airline to
be ranked among the 10 airlines offering best "value for cost." The
magazine also recognized that Continental continued to provide meal
service on flights less than four hours, when most U.S. carriers stopped
doing so in 2001.
The complete 2002 Conde Nast Traveler Business Traveler Awards are
published in the October 2002 edition of the magazine.
Continental Airlines is the fifth-largest airline in the U.S., offering
more than 2,100 departures daily to 122 domestic and 90 international
destinations. Operating hubs in New York, Houston, Cleveland and Guam,
Continental serves more international cities than any other U.S.
carrier, including extensive service throughout the Americas, Europe and
Asia. For more information, visit continental.com.
Continental was named the 2001 Airline of the Year by Air Transport
World, as well as the 1996 Airline of the Year, making it the only
carrier to receive this honor twice in five years. For the fourth
consecutive year, Continental was named one of the 100 Best Places to
Work For by FORTUNE magazine, and is ranked the nation's No. 1 airline
in customer satisfaction for long and short-haul flights by Frequent
Flyer Magazine and J.D. Power and Associates. Continental has received
numerous awards for its BusinessFirst premium cabin (Conde Nast
Traveler, OAG, Entrepreneur and SmartMoney magazines), OnePass frequent
flyer program (InsideFlyer's Freddie Awards) and overall operations and
management (FORTUNE magazine).
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