In a message dated 5/17/02 5:08:07 PM !!!First Boot!!!, SKinniburg@aol.com writes: << Call and complain >> I wrote to the carriers involved when the same thing happened. You get a form letter back saying they are sorry for your bad experiance with their airline and all customers are important and here is a voucher for 75$ off a future trip. It seems all airlines refuse to reply to any specific problem or question no matter what you write. Just a form letter. Dennis