Walter. Where can I find a copy of the WN rule that states "it's OK to undercut a one way fare, if you issue 2 tickets, and this is how you do it!" Jeez - they are not THAT dumb. Liam. YVR. ----- Original Message ----- From: "W Wilson" <wlw-jr@att.net> To: <AIRLINE@LISTSERV.CUNY.EDU> Sent: Monday, May 06, 2002 8:33 PM Subject: Re: If I ran United... > All except WN.... > Even in their rules they specifically state they ALLOW back-to-back or open > ended round trip ticketing. > > Walter > DCA > > ----- Original Message ----- > From: "Liam Tully" <lrtully@sprint.ca> > To: <AIRLINE@LISTSERV.CUNY.EDU> > Sent: Monday, May 06, 2002 23:09 > Subject: Re: If I ran United... > > > > Mark. > > > > My understanding is that "back to back" tickets are somewhat > "frowned" > > upon > > by most, if not all carrier's - is that not correct? I might suggest to > you > > that in the > > event of an IROP situation, or having to make a change en-route, your > client > > with > > a B2B tkt. could find him/herself in a most uncomfortable situation. > > > > Liam. > > YVR. > > > > > > ----- Original Message ----- > > From: "Mark Greenwood" <mgreenwood@telus.net> > > To: <AIRLINE@LISTSERV.CUNY.EDU> > > Sent: Monday, May 06, 2002 6:56 PM > > Subject: Re: If I ran United... > > > > > > > We don't get a stream of random customers walking through our doors > > because we > > > are not a store front agency. Yes it is more profitable to look after > the > > > clients I already have. 80% of your business comes from 20% of your > > > customers. Very few of my clients travel on unrestricted tickets. With > > the > > > business climate the way it is, they are planning in advance or using > back > > to > > > back tickets. Many of them are top tier frequent flyers and are often > > > upgrading from the 14 day advance purchase fare. > > > > > > Nick Laflamme wrote: > > > > > > > At 07:37 PM 5/3/2002 -0700, Mark Greenwood wrote: > > > > >How would doing away with FC adversely affect yield? Right now you > > have > > > > >someone who has paid the lowest fare possible occupying a high yield > > seat. > > > > > > > > You're kidding, right? They people who fly the most often fly on > > > > unrestricted tickets or on very short notice. They may have a 5% > > corporate > > > > discount worked out by their employer (I did when I was with Nortel), > > but > > > > that's 5% off a very high fare, not 5% off what the cheapest fare on > the > > > > plane is! > > > > > > > > United got my business last year on four IAD-MSP round trips (through > > ORD, > > > > no less!) instead of NW because they treat me well, because I did lots > > of > > > > Star Alliance miles in 2000. (UA and LH were by far the easiest way to > > > > Hamburg when I was doing lots of IAD/HAM trips.) When I say "treat me > > > > well," I mean extra leg room in Economy Plus and a less busy check-in > > > > counter at most UA airports. If United decides the only perk I get for > > my > > > > consistent patronage of them is the occasional free flights, I'll > spend > > > > down my current Mileage Plus balance on free tickets and then go back > to > > > > choosing between Midwest Express (I miss Legend Airlines!) and > Southwest > > > > depending on when I'm in economy mode or more-room-please mode. And > > instead > > > > of counting on my patronage to fill seats on twenty or fifty flights a > > > > year, UA will have to win over someone else to be their customer. > > > > > > > > Was I part of a niche worth being catered to when I worked for Nortel > > and > > > > travelled a lot as a consultant? United thought so. That's the whole > > basis > > > > of the FF programs: it's easier to retain (and milk) an established FF > > than > > > > it is to compete for other airlines' frequent fliers. > > > > > > > > Tell me, Mark (and you other travel agents), is it more profitable to > > take > > > > care of your established customers or to try to make a profit on a > > stream > > > > of random customers walking through your doors? > > > > > > > > Sigh, > > > > Nick > > >