Re: If I ran United...

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Walter.

       Where can I find a copy of the WN rule that
states "it's OK to undercut a one way fare, if you
issue 2 tickets, and this is how you do it!" Jeez -
they are not THAT dumb.

Liam.
YVR.

----- Original Message -----
From: "W Wilson" <wlw-jr@att.net>
To: <AIRLINE@LISTSERV.CUNY.EDU>
Sent: Monday, May 06, 2002 8:33 PM
Subject: Re: If I ran United...


> All except WN....
> Even in their rules they specifically state they ALLOW back-to-back or
open
> ended round trip ticketing.
>
> Walter
> DCA
>
> ----- Original Message -----
> From: "Liam Tully" <lrtully@sprint.ca>
> To: <AIRLINE@LISTSERV.CUNY.EDU>
> Sent: Monday, May 06, 2002 23:09
> Subject: Re: If I ran United...
>
>
> > Mark.
> >
> >      My understanding is that "back to back" tickets are somewhat
> "frowned"
> > upon
> > by most, if not all carrier's - is that not correct? I might suggest to
> you
> > that in the
> > event of an IROP situation, or having to make a change en-route, your
> client
> > with
> > a B2B tkt. could find him/herself in a most uncomfortable situation.
> >
> > Liam.
> > YVR.
> >
> >
> > ----- Original Message -----
> > From: "Mark Greenwood" <mgreenwood@telus.net>
> > To: <AIRLINE@LISTSERV.CUNY.EDU>
> > Sent: Monday, May 06, 2002 6:56 PM
> > Subject: Re: If I ran United...
> >
> >
> > > We don't get a stream of random customers walking through our doors
> > because we
> > > are not a store front agency.  Yes it is more profitable to look after
> the
> > > clients I already have.  80% of your business comes from 20% of your
> > > customers.  Very few of my clients travel on unrestricted tickets.
With
> > the
> > > business climate the way it is, they are planning in advance or using
> back
> > to
> > > back tickets.  Many of them are top tier frequent flyers and are often
> > > upgrading from the 14 day advance purchase fare.
> > >
> > > Nick Laflamme wrote:
> > >
> > > > At 07:37 PM 5/3/2002 -0700, Mark Greenwood  wrote:
> > > > >How would doing away with FC adversely affect yield?  Right now you
> > have
> > > > >someone who has paid the lowest fare possible occupying a high
yield
> > seat.
> > > >
> > > > You're kidding, right? They people who fly the most often fly on
> > > > unrestricted tickets or on very short notice. They may have a 5%
> > corporate
> > > > discount worked out by their employer (I did when I was with
Nortel),
> > but
> > > > that's 5% off a very high fare, not 5% off what the cheapest fare on
> the
> > > > plane is!
> > > >
> > > > United got my business last year on four IAD-MSP round trips
(through
> > ORD,
> > > > no less!) instead of NW because they treat me well, because I did
lots
> > of
> > > > Star Alliance miles in 2000. (UA and LH were by far the easiest way
to
> > > > Hamburg when I was doing lots of IAD/HAM trips.) When I say "treat
me
> > > > well," I mean extra leg room in Economy Plus and a less busy
check-in
> > > > counter at most UA airports. If United decides the only perk I get
for
> > my
> > > > consistent patronage of them is the occasional free flights, I'll
> spend
> > > > down my current Mileage Plus balance on free tickets and then go
back
> to
> > > > choosing between Midwest Express (I miss Legend Airlines!) and
> Southwest
> > > > depending on when I'm in economy mode or more-room-please mode. And
> > instead
> > > > of counting on my patronage to fill seats on twenty or fifty flights
a
> > > > year, UA will have to win over someone else to be their customer.
> > > >
> > > > Was I part of a niche worth being catered to when I worked for
Nortel
> > and
> > > > travelled a lot as a consultant? United thought so. That's the whole
> > basis
> > > > of the FF programs: it's easier to retain (and milk) an established
FF
> > than
> > > > it is to compete for other airlines' frequent fliers.
> > > >
> > > > Tell me, Mark (and you other travel agents), is it more profitable
to
> > take
> > > > care of your established customers or to try to make a profit on a
> > stream
> > > > of random customers walking through your doors?
> > > >
> > > > Sigh,
> > > > Nick
> > >

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