Re: If I ran United...

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Most, if not all airlines try and catch back-to-back by having a clause tha=
t
threatens cancellation of all outstanding segments if you book segments tha=
t
you don=B9t intend to travel on. The classic definition of back-to-back yield=
s
a situation where you physically can=B9t take the flights you=B9ve booked.

WN may permit it, but they have clauses regarding the use of unused segment=
s
that make it unappealing. WN also have pricing that differs from major=B9s
standard pricing practice; their pricing is mostly segment based rather tha=
n
round-trip discounting.

Matthew=20



On 5/6/02 8:18 PM, "Addison Schonland" <addison@schonland.com> wrote:

> back to back is illegal - but buy one ticke on airline 1 and another on
> airline 2, you pick up the cheap fare and can't be caught doing anything
> "bad"....
>=20
> -----Original Message-----
> From: The Airline List [mailto:AIRLINE@LISTSERV.CUNY.EDU]On Behalf Of
> Liam Tully
> Sent: Monday, May 06, 2002 8:09 PM
> To: AIRLINE@LISTSERV.CUNY.EDU
> Subject: Re: If I ran United...
>=20
>=20
> Mark.
>=20
>      My understanding is that "back to back" tickets are somewhat "frowne=
d"
> upon
> by most, if not all carrier's - is that not correct? I might suggest to y=
ou
> that in the
> event of an IROP situation, or having to make a change en-route, your cli=
ent
> with
> a B2B tkt. could find him/herself in a most uncomfortable situation.
>=20
> Liam.
> YVR.
>=20
>=20
> ----- Original Message -----
> From: "Mark Greenwood" <mgreenwood@telus.net>
> To: <AIRLINE@LISTSERV.CUNY.EDU>
> Sent: Monday, May 06, 2002 6:56 PM
> Subject: Re: If I ran United...
>=20
>=20
>> > We don't get a stream of random customers walking through our doors
> because we
>> > are not a store front agency.  Yes it is more profitable to look after=
 the
>> > clients I already have.  80% of your business comes from 20% of your
>> > customers.  Very few of my clients travel on unrestricted tickets.  Wi=
th
> the
>> > business climate the way it is, they are planning in advance or using =
back
> to
>> > back tickets.  Many of them are top tier frequent flyers and are often
>> > upgrading from the 14 day advance purchase fare.
>> >
>> > Nick Laflamme wrote:
>> >
>>> > > At 07:37 PM 5/3/2002 -0700, Mark Greenwood  wrote:
>>>> > > >How would doing away with FC adversely affect yield?  Right now y=
ou
> have
>>>> > > >someone who has paid the lowest fare possible occupying a high yi=
eld
> seat.
>>> > >
>>> > > You're kidding, right? They people who fly the most often fly on
>>> > > unrestricted tickets or on very short notice. They may have a 5%
> corporate
>>> > > discount worked out by their employer (I did when I was with Nortel=
),
> but
>>> > > that's 5% off a very high fare, not 5% off what the cheapest fare o=
n the
>>> > > plane is!
>>> > >
>>> > > United got my business last year on four IAD-MSP round trips (throu=
gh
> ORD,
>>> > > no less!) instead of NW because they treat me well, because I did l=
ots
> of
>>> > > Star Alliance miles in 2000. (UA and LH were by far the easiest way=
 to
>>> > > Hamburg when I was doing lots of IAD/HAM trips.) When I say "treat =
me
>>> > > well," I mean extra leg room in Economy Plus and a less busy check-=
in
>>> > > counter at most UA airports. If United decides the only perk I get =
for
> my
>>> > > consistent patronage of them is the occasional free flights, I'll s=
pend
>>> > > down my current Mileage Plus balance on free tickets and then go ba=
ck to
>>> > > choosing between Midwest Express (I miss Legend Airlines!) and Sout=
hwest
>>> > > depending on when I'm in economy mode or more-room-please mode. And
> instead
>>> > > of counting on my patronage to fill seats on twenty or fifty flight=
s a
>>> > > year, UA will have to win over someone else to be their customer.
>>> > >
>>> > > Was I part of a niche worth being catered to when I worked for Nort=
el
> and
>>> > > travelled a lot as a consultant? United thought so. That's the whol=
e
> basis
>>> > > of the FF programs: it's easier to retain (and milk) an established=
 FF
> than
>>> > > it is to compete for other airlines' frequent fliers.
>>> > >
>>> > > Tell me, Mark (and you other travel agents), is it more profitable =
to
> take
>>> > > care of your established customers or to try to make a profit on a
> stream
>>> > > of random customers walking through your doors?
>>> > >
>>> > > Sigh,
>>> > > Nick
>> >
>=20

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