That sounds like you gotten that right out of Bethune's book.
-----Original Message-----
From: "John Kelly" <jckelly1011@hotmail.com>
Sent: 05/02/2002 06:43:12 PM
To: "AIRLINE@LISTSERV.CUNY.EDU" <AIRLINE@LISTSERV.CUNY.EDU>
Subject: Re: NYTimes.com Article: UAL to Seek New Chief Executive
=20
A great question for a daunting task. Here goes:
1) Immediately convene a senior VP/department head meeting. Include =
senior
leadership from each group of represented employees.
2) Have each group list their top 5 concerns along with their =
recommendation
in addressing and resolving them.
3) Craft a strategic plan with relevant issues addressed from each =
group.
Obtain buy-in from each group leader thereby assuring ownership for =
each
respective group's input.
4) Ensure the plan has specific, measurable, attainable, realistic
objectives that are time-bound (SMART). Have the same senior =
managers and
represented leaders travel through the system and jointly meet with
employees; communicate the message via mailed CD-ROMs, VHS tapes.
5) Meet with financial institution leaders who hold debt and equity
positions in UAL. Along with UAL board members, present the plan to =
them
with the understanding that Team United will focus on all areas (not =
just
financial) for improvement with relevant metrics in place - and =
manage to
them.
6) Present a unified comprehensive message of service, safety, and =
security
to the traveling public - on a global basis.
7) Provide a vision and mission statement with core values where all
employees truly have skin in the game - and stick to it.
Grow to be the industry leader, once again.
Regards to the list,
JCK
=20
=20
>From: Dennis W Zeuch <DZTOPS@aol.com>
>Reply-To: The Airline List <AIRLINE@LISTSERV.CUNY.EDU>, =
DZTOPS@aol.com
>To: AIRLINE@LISTSERV.CUNY.EDU
>Subject: Re: NYTimes.com Article: UAL to Seek New Chief Executive
>Date: Wed, 1 May 2002 14:34:18 EDT
>
>OK Guys Lets pretend YOU got the job
>What would you do to turn UAL around and make if profitable
>We should get some pretty interesting ideas
>Dennis:
=20
=20
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