...Chris, Hope you send a copy of this letter to DL! Bryant Petitt Ex DL Gate/Tkt. agent --- Chris Myers <chris@4a.com> wrote: > For all those of any mode of travel let me tell you > my story and I hope you > understand unless you create more consistency in the > system I believe > several of the air carriers days are numbered. > > The real issue is the air carriers deliver less > service now than at any time > except for 1930. They depreciate there service > delivering less and less to > the customer. I was going to fly to Perry Georgia a > few weeks ago from > Houston and I felt it would take me 11 hours > assuming a 1 hour delay from my > door to Perry via Delta. I had to fly in the night > before and still take a > day off work and rent a car. I hate to drive but > when I factored in if the > delay was longer and I had to be there the next > morning for a 550am meet I > better drive and assure myself of a good nights > rest. > > I and a friend drove and I laid in the back of my > suburban and slept 1/2 the > time while he drove listening to my favorite CD's. > the other half of the > time I enjoying the country side. I arrived in > Perry at 730pm. My friends > that flew Delta arrived at 1030pm. They were both > frisk and were able to > take off their shoes and enjoy airport food while > they waited for a 3 hour > delay on a Friday afternoon. Delta wanted $600 for a > ticket and a rent car > would be another $100. I drove my suburban with > 85,000 for a dime a mile > which I split with my friend. > > If your ability to deliver your passengers from > point A to B does not become > more predictable I believe you will see a trend back > to cars. I know > several people that will not fly from Houston to > Auston, Dallas, San Antonio > because they can drive it as quickly as they can > fly. > > Weather you pay a travel agent a commission or not > is not an issue that will > save your job or your company as a viable business. > Being predictable is an > absolute necessity to remain in business over the > long term > > You will notice even Southwest that felt they were > invincible has finally > seen the results Joe Q publish is looking at other > options beside air travel > because of the lack of predictability of the > airlines to deliver the product > transportation they contract for. No other business > has for so long > delivered such marginal service and survived. You > are at a turning point. > > Chris Myers > > Mark Greenwood wrote: > > > I am a travel agent and every time the airlines > have kicked us in the > > teeth we have just rolled with it and most of us > are still here. The > > airlines know that once again we will adapt and > they have just saved > > themselves millions of dollars. > > > > It is the traveling public who will ultimately pay > either in higher user > > fees or having to wait on hold for hours to speak > to an ever so friendly > > airline res person. > > > > Mark > > > > "David M. Knies" wrote: > > > > > Correct...I work as a travel agent.... > > > > > > Somebody just made a big > mistake....okay....calling a Delta travelers, > > > call the 800-Res. line tonight and OVER-RUN > their call centers! > > > > > > David > > > > > > On Thu, 14 Mar 2002, Scott Kinniburgh wrote: > > > > > > > What are they thinking?? Too much humidity > can effect the brain. > > > > > > > > Scott SFO > > > > Why book another client on DL...? > > > > > > > > still scrolling and I dont see a delta > flight......hmm > > > > > > -- > > Sincerely, > > > Chris Myers > > 281-584-0029 x217 > 800-639-0450 x217 > > > This message may contain information that is CLIENT > PRIVILEGED, or otherwise > PRIVILEGED > or CONFIDENTIAL. If you have received this > communication in error, please > erase all > copies of this message and its attachments and > notify us immediately. Thank > you. __________________________________________________ Do You Yahoo!? Yahoo! Sports - live college hoops coverage http://sports.yahoo.com/