NYTimes.com Article: Joint Efforts to Attract Airlines in Several Cities

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Joint Efforts to Attract Airlines in Several Cities

March 12, 2002

By MICHELINE MAYNARD




DETROIT, March 11 - Large corporations, frustrated by the
cost of travel from airports dominated by a single carrier,
are teaming up in several cities to investigate ways to
spur competition and negotiate lower fares.

The proposals include luring new carriers by guaranteeing
corporate bookings; negotiating collectively with the
airlines instead of individually to secure lower fares; and
setting up air shuttles to frequently visited cities for
corporate employees.

The efforts are most advanced in Detroit, where
representatives of 27 corporations, including
DaimlerChrysler (news/quote), Delphi Automotive Systems
(news/quote) and Kmart (news/quote), met last month to
consider alternatives intended to loosen Northwest Airlines
(news/quote)' grip on the market.

Participants at the meeting also included officials from
companies based in Minneapolis, where Northwest is based,
and Cincinnati, a hub for Delta Air Lines (news/quote).
Combined, the travel executives and purchasing managers in
attendance handle $2.5 billion a year in corporate travel.
"We think more competition in Detroit would benefit Delphi
and the other corporations here," said Claudia Piccini, a
communications manager at Delphi.

While the group reached no consensus, the meeting
"represents a sea change in the level of frustration and
concern by corporations" over the state of air travel, said
Kevin C. Mitchell, chairman of the Business Travel
Coalition, which represents corporate and business
travelers. Mr. Mitchell's group was the host of the
meeting, held Feb. 20 in suburban Detroit. "When the
economy started to slow down, companies just took a step
back and said, `enough is enough,' " Mr. Mitchell added.

Detroit is a hub for Northwest, which has more than 70
percent of flights here. A Department of Transportation
report last year estimated that Detroit passengers paid 51
percent more for short flights and 21 percent more for
international flights compared with passengers in cities
where there is more competition and 21 percent more for
international flights compared with passengers in cities
where there is more competition.

Regardless, Northwest takes issue with the impression that
it dominates the market. Kurt Ebenhoch, an airline
spokesman, contended Detroit is a "highly competitive
city." About 40 percent of flights from the airport are
connections by travelers who are passing through, not
flights originating here. And several major carriers have
operations in Detroit, including American, Delta, Southwest
and Continental, though they have just a handful of flights
each day compared with hundreds for Northwest.

The companies' search for alternatives appears to have been
prompted by Northwest's decision last December to eliminate
corporate discounts on its lowest published fares.
Northwest and other airlines routinely gave their biggest
customers discounts of 10 percent or more off those
tickets, which are meant primarily to lure leisure
travelers.

At the same time, Northwest cut leisure fares by 25 percent
and said it would offer corporate discounts on its BizFlex
fares, coach class tickets aimed at business travelers,
that cost half the full coach fare and do not require a
Saturday night stay. Mr. Ebenhoch said those actions
resulted in lower ticket prices to many destinations than
the companies would receive through the corporate
discounts.

"We're not going to offer corporate discounts on already
deeply discounted air fares. That does not allow us to
provide the type of high- frequency, full-service product
that allows us to be economically viable," Mr. Ebenhoch
said.

Continental, which has a marketing agreement with
Northwest, has taken similar actions with shared clients.
But other carriers have not followed Northwest's action, a
point not missed by the corporations. "They are the only
carrier to do it," said Jack Ferry, a Kmart spokesman.

United Airlines does not offer across-the-board discounts
with corporations but negotiates individual agreements with
each company, said Joe Hopkins, an airline spokesman.
Officials at other airlines had no comment.

Participants at the meeting said they were not yet ready to
endorse an approach. "We are watching the outcome and
keeping our options open," said Ms. Piccini, the Delphi
spokeswoman. David Barnas, a spokesman for DaimlerChrysler,
added, "Competition is always beneficial to the customer,
especially if it leads to better service and lower costs."

Detroit has a history of aviation activism. In 1998,
General Motors (news/quote) and Chrysler signed five-year
contracts with Pro Air, a start-up airline that operated
from Detroit's secondary airport, City Airport. The
airline, which started with three 737 jets, served a
handful of cities, including New York, and hoped to expand
to two dozen planes by 2003. Instead, the Federal Aviation
Administration grounded Pro Air in 2000 because of
maintenance problems, and it filed for Chapter 11
bankruptcy protection. It has not returned to service.

A more successful example of a carrier with corporate
partnerships is AirTran (news/quote). It has developed
arrangements with companies and municipalities that have
resulted in new service to Biloxi, Miss.; Pensacola, Fla.;
and Grand Bahama Island in the Bahamas. On Thursday,
AirTran will begin service to Rochester under a deal
negotiated with state and local officials.

Kevin P. Healy, vice president for planning with AirTran,
said his airline talks to 100 different communities a year
about starting service. While he says he thinks Detroit has
potential for additional carriers, "Northwest is a
formidable competitor," Mr. Healy said.

http://www.nytimes.com/2002/03/12/business/12AIR.html?ex=1016958641&ei=1&en=c20772c5c88e69b9



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