NYTimes.com Article: Explosives Incident Adds to Airline Industry Tension

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Explosives Incident Adds to Airline Industry Tension

December 25, 2001

By LAURENCE ZUCKERMAN




The passenger aboard an American Airlines plane on Saturday
who tried to ignite explosives in his shoes may have come
very close to realizing the airline industry's nightmare
scenario. Ever since the Sept. 11 attacks sent carriers
into their worst financial plunge in history, executives
have worried that the downing of another jet by terrorists
would reverse the industry's slow but steady recovery.

The incident underscores simmering questions about the
public's lack of confidence in the stepped-up security
measures adopted by airlines and airports since Sept. 11
and whether American Airlines is being singled out because
of its name.

American and other airlines did not return calls for
comment yesterday. But in an internal message to employees,
Donald J. Carty, the chief executive of the AMR Corporation
(news/quote), American's parent, praised the crew of Flight
63 for foiling a potential disaster. He also praised
American employees in Paris, who he said became suspicious
of the passenger when he tried to board the same flight on
Friday and alerted the French authorities who cleared him
to fly on Saturday.

"As a result of this incident, we now have implemented even
more stringent security screening procedures, and
passengers can expect to see a heightened level of security
at the airport," Mr. Carty added.

So far, the initial effect of the foiled bombing on
passengers appears to be mild, analysts said. But they
warned that it was too early to tell and that much could
change as more facts emerge.

"This is a good test to see how frazzled travelers' psyches
are," said Glenn Engel, an aviation analyst at Goldman,
Sachs & Company in New York.

Mr. Engel said that he spoke to several airline executives
yesterday who reported that there was no significant
increase in last-minute cancellations by passengers. It was
too early to tell whether future reservations would be
affected because advance bookings are usually slow during
the holidays, he added.

So far, large numbers of passengers have been able to shrug
off safety-related incidents since Sept. 11. Many experts
feared that last month's crash of American Flight 587 after
it took off from Kennedy Airport in New York would be a
serious blow to the industry. But investigators quickly
declared the crash an accident, and bookings only dipped
for a few days.

One theory holds that with passenger traffic down about 25
percent, nervous fliers are already staying on the ground
while those who have returned to the air since Sept. 11 are
more willing to discount concerns about a crash or the
possibility of another terrorist attack.

David S. Stempler, president of the Air Travelers
Association, which represents passengers, said yesterday
that some of his members reported that their families were
once again pressing them not to fly, something he said he
heard a lot in October.

He added that the thwarted bombing attempt, which occurred
on a flight from Paris to Miami, may have less of an effect
on domestic than international travel, which was already
hit harder by Sept. 11. "This sort of reinforces that the
dangers are overseas," Mr. Stempler said.

Several experts added that some passengers were bound to
raise concerns that American, which also operated Flight
587 and two of the four planes hijacked and crashed on
Sept. 11, was becoming a favorite target.

American, which is the world's largest airline, has seen
only a slightly larger drop in passenger traffic than its
rivals over the last three months. That could be because
American carries a higher percentage of business travelers
- the group that has declined most sharply this year -
compared with other airlines.

Mr. Engel thinks that the airlines as a group more than
American alone are threatened by the incident on Saturday.
"It wasn't Delta, Continental or Southwest that were hit by
the first attack," he said, "yet their revenue growth
collapsed as much as American's did."

Airline executives will now face even greater pressure to
meet a January deadline for screening all checked luggage.
Since Congress passed a new airline security bill last
month, some executives have balked at the new requirements,
saying that they will be costly and cause excessive delays.


Earlier this year, Washington was most concerned with how
airlines could reduce delays and improve service. "The
transition from focusing on congestion to high-security
travel is a very difficult one," Mr. Stempler said. "It's
expensive and the lines could really turn off a lot of
people. How do you manage that?"

http://www.nytimes.com/2001/12/25/business/25AMER.html?ex=1010288245&ei=1&en=f6299e52e435ed3e



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